IT and storage economics 101, supply and demand

In my 2012 (and 2013) industry trends and perspectives predictions I mentioned that some storage systems vendors who managed their costs could benefit from the current Hard Disk Drive (HDD) shortage. Most in the industry would say that is saying what they have said, however I have an alternate scenario. My scenario is that for vendors who already manage good (or great) margins on their HDD sales and who can manage their costs including inventories stand to make even more margin. There is a popular myth that there is no money or margin in HDD or for those who sell them which might be true for some.

Without going into any details, lets just say it is a popular myth just like saying that there is no money in hardware or that all software and people services are pure profit. Ok, lets leave sleeping dogs lay where rest (at least for now).

Why will some storage vendors make more margin off of HDD when everybody is supposed to be adopting or deploying solid state devices (SSD). Or Hybrid Hard Disk Drives (HHDD) in the case of workstation, desktop or laptops? Simple, SSD adoption (and deployment) is still growing and a lot of demand generator incentives available. Likewise HDD demand continues to be strong and with supplies affected, economics 101 says that some will raise their prices, manage their expenses, make more profits which can be used to help fund or stimulate increased SSD or other initiatives.

Storage, IT and general Economics 101

Economics 101 or basics introduces the concept of supply and demand along with revenue minus costs = profits or margin. If there is no demand yet a supply of a product exists then techniques such as discounting, bundling or other forms of adding value to incentivize customers to make a purchase. Bundling can include offering some other product, service or offering that could be as simple as an extended warranty to motivate sellers. Beyond discounts, coupons, two for one, future buying credits, gift cards or memberships for frequent buyers (or flyers) are other forms of stimulating sales activity.

Likewise if there is a supply or competition for a given market of a product or alternative, vendors or those selling the products including value added resellers (VARS) may sacrifice margin (profits) to meet revenue as well as unit shipped (e.g. expand their customer and installed base footprint) goals.

Currently in the IT industry and specifically around data storage even with increased and growing adoption and demand deployment around SSD, there is also a large supply in different categories. For example there are several fabrication facilities (FABs) that produce the silicon dies (e.g. chips) that form nand flash SSD memories including Intel, Micron, the joint Intel and Micron Fab (IMF) and Samsung. Even with continued strong demand growth, the various FABs seem to have enough capacity at least for now. Likewise manufactures of SSD drive form factor products with SAS or SATA interfaces for attaching to existing servers, storage or appliances including Intel, Micron, Samsung, Seagate, STEC and SANdisk among others seem to be able to meet demand. Even PCIe SSD card vendors have come under pressure of supply and demand. For example the high flying startup FusionIO recently saw its margins affected due to competition which includes Adaptec, LSI, Texas Memory Systems (TMS) and soon EMC among others. In the SSD appliance and storage system space there are even more vendors with what amounts to about one every month or so coming out of stealth. Needless to say there will be some shakeout in the not so distant future.

On the other hand, if there is a demand however limited supply, assuming that the market will support it, prices can be increased from what discounts had applied. Assuming that costs are kept inline any subsequent increase in average selling price (ASP) minus costs should result in higher margins.

Another variation is if there is strong demand and shortage of supply such as what is occurring with hard disk drives (HDD) due to recent flooding in Thailand, not only prices increase, there can also be changes to warranties or other services and incentives. Note some of HDD manufactures such as Western Digital were more affected by the flooding than Seagate. Likewise the Thailand flooding was not limited to just HDD having also affected other electronic chip and component suppliers. Even though HDDs have been declared dead by many in the SSD camps along with their supporters, record number of HDDs are produced every year. Note that economics 101 also tells us that even though more devices are produced and sold, that may not show a profit based on their cost and price. Like the CPU processor chips produced by AMD, Broadcom, IBM and Intel among others that are high volume, with varying margins, the HDD and nand flash SSD market is also high volume with different margins.

As an example, Seagate recently announced strong profits due to a number of factors even though enterprise drive supply and shipments were down while desktop drives were up. Given that many industry pundits have proclaimed a disaster for those involved with HDDs due to the shortage, they forgot about economics 101 (supply and demand). Sure marketing 101 says that HDDs are dead and if there is a shortage then more people will buy SSDs however that also assumes that people are a) ready to buy more SSDs (e.g. demand) and b) vendors or manufactures have supply and c) that those same vendors or manufactures are willing to give up margin while reducing costs to boost profits.

Note that costs typically include selling, general and administrative, cost of goods, manufacturing, transportation and shipping, insurance, research and development among others. If it has been awhile since you looked at one, take a few minutes sometime to look at public companies and their quarterly securities exchange commission (SEC) financial filings. Those public filing documents are a treasure trove of information for those who sift through them and where many reporters, analysts and researchers find information for what they are working or speculating on. These documents show total sales, costs, profits and losses among other things. Something that vendors may not show in these public filings which means you have to look or read between the lines or get the information elsewhere is how many units were actually shipped or the ASP to get an idea of the amount of discounting that is occurring. Likewise sales and marketing expenses often get lumped into or under general selling and administration (SGA). A fun or interesting metric is to look at the percentage of SGA dollars spent per revenue and profits.

What I find interesting is to get an estimate of what it is costing an organization to do or sustain a given level of revenue and margin. For example, while some larger vendors may seem to spend more on selling and marketing, on a percentage basis, they can easily be out spent by smaller startups. Granted the larger vendor may be spending more actually dollars however those are spread out over a larger sales and revenue basis.

What does this all mean?

Look at multiple metrics that have both a future trend or forecast as well as trailing or historical perspective view. Look at both percentages as well as dollar amounts as well as both revenue and margin while keeping units or number of devices (or copies) sold also into perspective. For example its interesting to know if a vendors sales were down 10% (or up) quarter over quarter, or versus the same quarter a year ago or year over year. It is also interesting to keep the margin in perspective along with SGA costs in addition to cost of product acquired for sale. Also important is to get a gauge of if sales were down, yet margins are up, how many devices or copies were sold to get a gauge on expanding footprint which could also be a sign of future annuity (follow up sales opportunities). What Im watching is over the next couple of quarters is to see how some vendors leverage the Thailand flooding and HDD as well as other electronic component supply shortages to meet demand by managing discounts, costs and other items that contribute to enhanced margins.

Rest assured there is a lot more to IT and storage economics, including advanced topics such as Return on Investment (ROI) or Return on Innovation (The new ROI) and Total Cost of Ownership (TCO) among others that maybe we will discuss in the future.

Ok, nuff fun for now, lets get back to work.

Cheers gs

Greg Schulz – Author Cloud and Virtual Data Storage Networking (CRC Press, 2011), The Green and Virtual Data Center (CRC Press, 2009), and Resilient Storage Networks (Elsevier, 2004)

twitter @storageio

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As the Hard Disk Drive HDD continues to spin

As the Hard Disk Drive HDD continues to spin

server storage data infrastructure i/o iop hdd ssd trends

Updated 2/10/2018

Despite having been repeatedly declared dead at the hands of some new emerging technology over the past several decades, the Hard Disk Drive (HDD) continues to spin and evolve as it moves towards its 60th birthday.

More recently HDDs have been declared dead due to flash SSD that according to some predictions, should have caused the HDD to be extinct by now.

Meanwhile, having not yet died in addition to having qualified for its AARP membership a few years ago, the HDD continues to evolve in capacity, smaller form factor, performance, reliability, density along with cost improvements.

Back in 2006 I did an article titled Happy 50th, hard drive, but will you make it to 60?

IMHO it is safe to say that the HDD will be around for at least a few more years if not another decade (or more).

This is not to say that the HDD has outlived its usefulness or that there are not other tiered storage mediums to do specific jobs or tasks better (there are).

Instead, the HDD continues to evolve and is complimented by flash SSD in a way that HDDs are complimenting magnetic tape (another declared dead technology) each finding new roles to support more data being stored for longer periods of time.

After all, there is no such thing as a data or information recession!

What the importance of this is about technology tiering and resource alignment, matching the applicable technology to the task at hand.

Technology tiering (Servers, storage, networking, snow removal) is about aligning the applicable resource that is best suited to a particular need in a cost as well as productive manner. The HDD remains a viable tiered storage medium that continues to evolve while taking on new roles coexisting with SSD and tape along with cloud resources. These and other technologies have their place which ideally is finding or expanding into new markets instead of simply trying to cannibalize each other for market share.

Here is a link to a good story by Lucas Mearian on the history or evolution of the hard disk drive (HDD) including how a 1TB device that costs about $60 today would have cost about a trillion dollars back in the 1950s. FWIW, IMHO the 1 trillion dollars is low and should be more around 2 to 5 trillion for the one TByte if you apply common costs for management, people, care and feeding, power, cooling, backup, BC, DR and other functions.

Where To Learn More

View additional NAS, NVMe, SSD, NVM, SCM, Data Infrastructure and HDD related topics via the following links.

Additional learning experiences along with common questions (and answers), as well as tips can be found in Software Defined Data Infrastructure Essentials book.

Software Defined Data Infrastructure Essentials Book SDDC

What This All Means

IMHO, it is safe to say that the HDD is here to stay for at least a few more years (if not decades) or at least until someone decides to try a new creative marketing approach by declaring it dead (again).

Ok, nuff said, for now.

Gs

Greg Schulz – Microsoft MVP Cloud and Data Center Management, VMware vExpert 2010-2017 (vSAN and vCloud). Author of Software Defined Data Infrastructure Essentials (CRC Press), as well as Cloud and Virtual Data Storage Networking (CRC Press), The Green and Virtual Data Center (CRC Press), Resilient Storage Networks (Elsevier) and twitter @storageio. Courteous comments are welcome for consideration. First published on https://storageioblog.com any reproduction in whole, in part, with changes to content, without source attribution under title or without permission is forbidden.

All Comments, (C) and (TM) belong to their owners/posters, Other content (C) Copyright 2006-2024 Server StorageIO and UnlimitedIO. All Rights Reserved. StorageIO is a registered Trade Mark (TM) of Server StorageIO.

Seagate to say goodbye to Cayman Islands, Hello Ireland

Seagate (NASDQ: STX) corporation, the parent of the company many people in IT and data storage in particular know as Seagate the disk drive manufacturer is moving their paper headquarters from the Cayman Islands where they have been based since 2000 to Ireland.

Let me rephrase that as Seagate is not moving their Scotts Valley California headquarters of operations or any design, manufacturing or marketing to Ireland that is not already there. Rather, Seagate as a manufacturing company is moving where it is incorporated (paper corporate headquarters) from the Cayman Islands to the Emerald Island of Ireland.

Confused yet?
Do not worry, it is confusing at first. I ended up having to reread through the Seagate corporate material and remembering back to the late 1990s it all started to make sense. Seagate has over 50,000 employees located at facilities around the world including manufacturing, support, design, research and development, sales and marketing along with corporate administration among others.

Their business while focused on data storage currently is very much centered on magnetic disk drives with a much diversified portfolio including products obtained via their acquisition of Maxtor. The Seagate product portfolio includes among others high end enterprise class Fibre Channel and SAS 15,500 RPM (15.5K) high performance to high capacity SAS and SATA devices, 10K small form factor (SFF) to mid market, SMB, USB based SOHO, prosumer or consumer along with portable and specialized devices among many others including emerging SSD and hybrid devices.

However back in the late 1990s, Seagate ventured off into some other areas for a time being including owning (in part) Veritas (since divested and now part of Symantec), Xiotech (now back on its own under venture ownership including some tied to Seagate) among some other transactions. In a series of moves, merger and acquisition, divestures, restructuring, paper corporate headquarters that reads like something out of a Hollywood movie, Seagate ended up moving its place of incorporation to the Cayman Islands.

Seagate as it was known had essentially become the manufacturing company owned by a paper holding company incorporated off shore for business and tax purposes. Want to learn more, read the companies annual reports and other filings some of which can be found here.

The Business End of the Move
Without getting into the deep details of international finance, tax law or articles of business incorporation, many companies are actually incorporated in a location different from where they actualy have their headquarters. In the United States, that is often Delaware where corporations file their paper work for articles of incorporations and then locate their headquarters or primary place of business elsewhere.

Seagate SEC filings outlining move
Seagate SEC filing outlining proposed move

Outside of the United States, the Cayman Islands among other locations have been a popular location for companies to file their paper work and have a paper headquarters due to favorable tax rates and other business benefits. Perhaps you have even watched a movie or two where part of the plot involved some business transaction of a paper company located in the Cayman Island as a means of shelter business dealings. In the case of Seagate, in 2000 during a restricting their corporate (paper) headquarters was moved to the Cayman due to its favorable business climate including lower tax structure.

Dive Cayman Islands

Disclosure: While I am a certified and experienced PADI SCUBA Divemaster having visited many different venues, Cayman Island is not one of them. Likewise, while I have distant relatives never meet, I would live to visit Ireland sometime.

Why is Seagate saying goodbye to the nice warm climate of the Cayman Islands heading off to the emerald Isle?

Visit Ireland

Simple, a more favorable business climate that include international business and taxation benefits as well as Ireland is not coming under scrutiny as a tax haven by the U.S. and other governments as have the Cayman Islands (along with other locations). Let me also be clear that Seagate is not new to Ireland having had a presence there for some time (See here).

What does all of this mean?
From a technology perspective pretty much nothing as this appears to be mainly a business and financial move for the shareholders of Seagate. As for impact on shareholders, other than reading through some documents if so inclined, probably not much impact if any at all.

As for IT customers, their solution providers who are customers of Seagate this probably does not mean anything at all as it should be business as usual.

What about others parties, governments, countries or entities?

Tough to say if this is a trend of companies that will begin moving their paper headquarters from the Caymans to elsewhere so as to escape being in the spotlight of U.S. and other governments looking for additional revenues.

Perhaps a boon to Ireland if more companies decide to move their paper as well as actual company operations there as many have done over the past decades. Otherwise for the rest of us, it can make for interesting reading, conversations, speculation, debate and discussion.

And that is all that I have to say about this for now, what say you?

Ok, nuff said.

Cheers gs

Greg Schulz – Author Cloud and Virtual Data Storage Networking (CRC Press), The Green and Virtual Data Center (CRC Press) and Resilient Storage Networks (Elsevier)
twitter @storageio

All Comments, (C) and (TM) belong to their owners/posters, Other content (C) Copyright 2006-2024 Server StorageIO and UnlimitedIO LLC All Rights Reserved

Industry Trend: Five year HDD (hard disk drive) warranties

Storage I/O trends

I received a note from Seagate the other day (they requested that this be embargoed until today) about changes to their warranty program for their various disk drive products.

Now I get a ton of updates, press releases, briefing notes and other news from vendors, resellers, industry trade groups and public relations folks among others every day (and thats in addition to the spam), all of which help to fill up my hard disk drives and backups stored on removable hard disk drives faster than the hard disk drive on my HD-DVR fills up from HD programming.

However this note from Seagate stood out and I want to share with you my industry trends and perspective. That is, this IMHO signals the realities of how long different storage technologies are used before being discarded (e.g. lifecycle or useful life) as much as what the reliability and endurance of the products is which I explain a bit further down in this post.

So here’s what Seagate is doing and draw your own conclusion and see my additional perspectives and opinions below.

Seagate Warranty Change

Overview
Seagate’s leadership in product quality and reliability has given it an edge in offering customers better value when they need it. Seagate’s current 5-year limited warranty will remain in place for consumer retail products as well as for enterprise-class hard drives, and we will now provide our distributor customers with a 3-year limited warranty for all other hard drives. Based on our data, we know that 95% of all returns take place during the first three years, so by offering a 3-year warranty (which Seagate believes is more in line with the rest of the industry), we can make other aspects of our customer support and warranty programs more attractive with negligible impact to customer product return needs. The 3-year limited warranty on notebook, desktop and consumer electronics bare drives offers new advantages and enhancements to the business proposition for our channel customers while improving cost efficiencies for Seagate. We expect little, if any change for consumers since hard drives used in computer systems other devices are covered by the individual manufacturer’s warranty.

Warranty at a high level:
3-year warranty – Seagate Desktop, Notebook & Consumer Electronics drives sold to customers
5-year warranty – Seagate enterprise drives and certain Seagate and Maxtor branded retail products (both consumer solutions and HDD retail kits)

Q&A

Q. Does this change effect products sold to OEMs?
A. No, there are no changes to our OEM standard warranties in these classes of products

Q. When does this change go into effect?
A. It will begin January 3, 2009

Q. What about products purchased before Jan. 3, 2009? Will Seagate still honor the warranty in place at time of time of original purchase?
A. Yes, any customers who purchase products prior to Jan. 3 will be covered by the warranty in place at the time of purchase.

Q. Why is this change being made now?
A. We have identified the opportunity to offer our customers warranty terms that we believe are in line with industry standard warranty offerings, and that better align to the requirements of our partners and customers.

Q. You say that by moving to a 3-year warranty you can make other aspects of customer and warranty support more attractive. Can you be more specific?
A. Seagate believes that enhancing the declining credit scale in the second year from 75% to 100% will provide customers better value on returns. This means that if a customer returns a drive in the second year, they are eligible to receive a credit, equal to the drive’s price at the time the drive is returned, applied to their replacement drive.

Q. Why are Enterprise-class hard drives still receiving a 5-year warranty?
A. Seagate believes the standard industry warranty for enterprise-class products is 5 years.

Q. Will customers in other countries receive different warranty periods?
A. Customers located in India, Pakistan, Sri Lanka, and Thailand will continue to receive a 5 year limited warranty for selected products.

Q. Why will customers located in these countries still receive a 5-year warranty?
A. In these markets we have determined that business conditions support offering a 5-year warranty period.

Q. Isn’t this a step backward in terms of demonstrating your confidence in the quality of your products?
A. Absolutely not. Our product quality remains excellent, and, as the worldwide leader in drive storage, Seagate is committed to providing our customers with the most reliable storage solutions available anywhere. We know that 95% of all returns take place during the first three years, so by going to a 3-year warranty (which is more in line with the rest of the industry) we can make other aspects of our customer support and warranty programs more attractive with negligible impact to customer product return needs.

Q. Are there exceptions to the 3-year warranty?
A. If a customer believes there is a competitive business case for an exception, they can present their business case to Seagate for review.

Q. What will happen to the inventory authorized distributors currently have?
A. On-hand inventory located at the sites of Seagate distributors will keep the warranty in place at the time of original purchase. The 3-year warranty will apply to products shipped starting Jan 3rd, 2009.

Q. Does this change affect Seagate and Maxtor retail products?
A. Retail drive products will continue with their current 3 or 5 year limited warranty

So what does this all mean?

IMHO, this signals that Seagate is aligning their warranties for different products to the market realities including the life cycle of the product or solution before replacement for what ever reasons. For example, an enterprise class disk drive deployed in an enterprise class storage system may be deployed for a period of from 3 to 5 years, perhaps initially being deployed as primary storage for a couple of years, then being redeployed in a secondary or hand me down role.

Or, in the case of an archive or secondary near-line role, being used for a longer life cycle than would be the case with more traditional storage. It can also signal that many organizations are acquiring and holding on to in general technologies for longer periods of time to maximize ROI and minimize the occurrence of timely and expensive data movement/migration to support technology replacements.

Certainly in general the technologies are much more reliable than previous generations, capacities are increasing as are availability and capacities while power consumption and footprint also improve, not to mention the continued need for more storage and I/O processing capabilities.

On the flip side, non enterprise storage type solutions for example desktops, laptops or other products tend to have shorter lifecycles and thus make sense to align the warranties with the market economic and buying habits taking place not to mention competitive alignment.

Needless to say, despite reports that the magnetic disk drive is now dead at the hands of FLASH SSD (here and here among others) after over 50 years of service, its safe to say the magnetic disk drive will be around for several more years to come as FLASH based SSD will actually help to keep disk drives around, similar to how disk drives are helping to keep magnetic tape around by taking over tasks and enabling true tiered storage and technology alignment to occur.

Heres a link to Seagates Warranty page for more information.

Ok, nuff said.

Cheers gs

Greg Schulz – Author Cloud and Virtual Data Storage Networking (CRC Press), The Green and Virtual Data Center (CRC Press) and Resilient Storage Networks (Elsevier)
twitter @storageio

All Comments, (C) and (TM) belong to their owners/posters, Other content (C) Copyright 2006-2024 Server StorageIO and UnlimitedIO LLC All Rights Reserved

SSD activity continues to go virtually round and round

Storage I/O trends

Solid State Disk (SSD) (both FLASH and RAM based) activities and discussions continue to go round and round (pun intended) with announcements (here, here, here, here, here, and here and among others) of various improvements and evolution for technologies focused from the consumer to the small office home office (SOHO) to small medium business (SMB) to enterprise with technologies from vendors including Intel, Sandisk, Seagate and many others.

Recent innovations are looking to address write performance issues or challenges associated with FLASH based SSD, which while better than magnetic hard disk drives (HDD), are slower than their RAM based counterparts.

Other activity includes extending the useful life or duration of how many times a FLASH based device can be rewritten or modified before problems arise or performance degrades. Yet another activity is Sandisk introducing “virtual RPM” (vRPM) metrics to provide consumers an indication of relative revolutions per minute (RPM) of a non-rotating SSD device to make comparisons to help with shopping decisions makings. Can you say SSDs going round and round and round at least in a virtual world? Now that should make for some interesting “virtual benchmarking” discussions!

Meanwhile industry trade groups include the SNIA Solid State Storage Initiative (SSSI) are gathering momentum to address marketing, messaging, awareness, education as well as metrics or benchmarks among things normally done around industry trade group camp fires and camp outs.

So, as the HDDs spin, so to does the activity in and around SSD based technologies.

Ok, nuff said.

Cheers gs

Greg Schulz – Author Cloud and Virtual Data Storage Networking (CRC Press), The Green and Virtual Data Center (CRC Press) and Resilient Storage Networks (Elsevier)
twitter @storageio

All Comments, (C) and (TM) belong to their owners/posters, Other content (C) Copyright 2006-2024 Server StorageIO and UnlimitedIO LLC All Rights Reserved

Power, Cooling, Floor-space, Environmental (PCFE) and Green Metrics

The Metrics and Measurement page on www.greendatastorage.com has been updated along with other pages covering IT data center PCFE and green topics for servers, storage, networks and facilities. Have a look.

Ok, nuff said.

Cheers gs

Greg Schulz – Author Cloud and Virtual Data Storage Networking (CRC Press), The Green and Virtual Data Center (CRC Press) and Resilient Storage Networks (Elsevier)
twitter @storageio

All Comments, (C) and (TM) belong to their owners/posters, Other content (C) Copyright 2006-2024 Server StorageIO and UnlimitedIO LLC All Rights Reserved

Do Disk based VTLs draw less power than Tape?

The tape is dead debates rage on as they have for a decades which make for good press and discussion or debate during slow times, similar to coverage of what Britney Spears or Paris Hilton are or are not wearing.

In the on-going debates and Greenwashing of what technology or vendor is greener to prevent global warming, some recent tape is dead flare-ups have occurred including one hinting that tape libraries can draw more power than a disk based VTL with de-dupe are discussed over on Tony Pearson of IBM fame blog site as well as Beth Pariseau of TechTarget StorageSoup site.

I posted some comments on those sites along along with a link to a StorageIO Industry Trends and Perspective report titled “Energy Savings without Performance Compromise” as an example (look for an updated version of the comparison charts in the report in the not so distant future). The report looks at how different storage tiers including on-line disk, MAID, MAID 2.0 and tape libraries vary to address different PCFE (power, cooling, floor-space, environment) issues while supporting various service levels including performance, availability, capacity and energy use.

Additional related material can be found at www.storageio.com and www.greendatastorage.com including the Industry Trends and Perspective Report Business “Benefits of Data Footprint Reduction in general covering archiving, compression (on-line and off-line) along with de-duplication

Ok, nuff said.

Cheers gs

Greg Schulz – Author Cloud and Virtual Data Storage Networking (CRC Press), The Green and Virtual Data Center (CRC Press) and Resilient Storage Networks (Elsevier)
twitter @storageio

All Comments, (C) and (TM) belong to their owners/posters, Other content (C) Copyright 2006-2024 Server StorageIO and UnlimitedIO LLC All Rights Reserved