Part V: PureSystems, something old, something new, something from big blue

This is the fifth in a five-part series around the recent IBM PureSystems announcements. You can view the earlier post here.

So what about vendor or technology lock in?
So who is responsible for vendor or technology lock in? When I was working in IT organizations, (e.g. what vendors call the customer) the thinking was vendors are responsible for lock in. Later when I worked for different vendors (manufactures and VARs) the thinking was lock in is what was caused by the competition. More recently I’m of the mind set that vendor lock in is a shared responsibility issue and topic. I’m sure some marketing wiz or sales type will be happy to explain the subtle differences of how their solution does not cause lock in.

Vendor lock in can be a shared responsibility. Generally speaking, lock in, stickiness and account control are essentially the same, or at least strive to get similar results. For example, vendor lock in too some has a negative stigma. However vendor stickiness may be a new term, perhaps even sounding cool thus it is not a concern. Remember the Mary Poppins song a spoon full of sugar makes the medicine go down? In other words, sometimes changing and using a different term such as sticky vs. vendor lock in helps make the situation taste better.

So what should you do?
Take a closer look if you are considering converged infrastructures, cloud or data centers in a box, turnkey application or information services deployment platforms. Likewise, if you are looking at specific technologies such as those from Cisco UCS, Dell vStart, EMC Vblock (or via VCE), HP, NetApp FlexPod or Oracle (ExaLogic, ExaData, etc) among others, also check out the IBM PureSystems (Flex and PureApplication). Compare and contrast these converged solutions with your traditional procurement and deployment modes including cost of acquiring hardware, software, ongoing maintenance or service fees along with value or benefit of bundled tools. There may be a higher cost for converged systems in some scenarios, however compare on the value and benefit derived vs. doing the integration yourself.

Compare and contrast how converged solutions enable, however also consider what constraints exists in terms of flexibility to reconfigure in the future or make other changes. For example as part of integration, does a solution take a lowest common denominator approach to software and firmware revisions for compatibility that may lag behind what you can apply to standalone components. Also, compare and contrast various reference architectures with different solution bundles or packages.

Most importantly compare and evaluate the solutions on their ability to meet and exceed your base requirements while adding value and enabling return on innovation while also being cost-effective. Do not be scared of these bundled solutions; however do your homework to make informed decisions including overcoming any concerns of lock in or future costs and fees. While these types of solutions are cool or interesting from a technology perspective and can streamline acquisition and deployment, make sure that there is a business benefit that can be addressed as well as enablement of new capabilities.

So what does this all mean?
Congratulations to IBM with their PureSystems for leveraging their DNA and roots bundling what had been unbundled before cloud and stacks were popular and trendy. IBM has done a good job of talking vision and strategy along lines of converged and dynamic, elastic and smart, clouds and other themes for past couple of years while selling the pieces as parts of solutions or ala carte or packaged by their ISVs and business partners.

What will be interesting to see is if bladecenter customers shift to buying PureFlex, which should be an immediate boost to give proof points of adoption, while essentially up selling what was previously available. However, more interesting will be to see if net overall new customers and footprints are sold as opposed to simply selling a newer and enhanced version of previous components.

In other words will IBM be able to keep up their focus and execution where they have sold the previous available components, while also holding onto current ISV and BP footprint sales and perhaps enabling those partners to recapture some hardware and solution sales that had been unbundled (e.g. ISV software sold separate of IBM platforms) and move into new adjacent markets.

Here are some links to learn more:
Various IBM Redbooks and related content
The blame game: Does cloud storage result in data loss?
What do you need when its time to buy a new server?
2012 industry trends perspectives and commentary (predictions)
Convergence: People, Processes, Policies and Products
Buzzword Bingo and Acronym Update V2.011
The function of XaaS(X) Pick a letter
Hard product vs. soft product
Buzzword Bingo and Acronym Update V2.011
Part I: PureSystems, something old, something new, something from big blue
Part II: PureSystems, something old, something new, something from big blue
Part III: PureSystems, something old, something new, something from big blue
Part IV: PureSystems, something old, something new, something from big blue
Part V: PureSystems, something old, something new, something from big blue
Cloud and Virtual Data Storage Networking

Cheers
Gs

Greg Schulz – Author Cloud and Virtual Data Storage Networking (CRC Press, 2011), The Green and Virtual Data Center (CRC Press, 2009), and Resilient Storage Networks (Elsevier, 2004)

twitter @storageio

All Comments, (C) and (TM) belong to their owners/posters, Other content (C) Copyright 2006-2012 StorageIO and UnlimitedIO All Rights Reserved

Here are some links to learn more:
Various IBM Redbooks and related content
The blame game: Does cloud storage result in data loss?
What do you need when its time to buy a new server?
2012 industry trends perspectives and commentary (predictions)
Convergence: People, Processes, Policies and Products
Buzzword Bingo and Acronym Update V2.011
The function of XaaS(X) – Pick a letter
Hard product vs. soft product
Buzzword Bingo and Acronym Update V2.011
Part I: PureSystems, something old, something new, something from big blue
Part II: PureSystems, something old, something new, something from big blue
Part III: PureSystems, something old, something new, something from big blue
Part IV: PureSystems, something old, something new, something from big blue
Part V: PureSystems, something old, something new, something from big blue
Cloud and Virtual Data Storage Networking

Ok, so what is next, lets see how this unfolds for IBM and their partners.

Nuff said for now.

Cheers
Gs

Greg Schulz – Author Cloud and Virtual Data Storage Networking (CRC Press, 2011), The Green and Virtual Data Center (CRC Press, 2009), and Resilient Storage Networks (Elsevier, 2004)

twitter @storageio

All Comments, (C) and (TM) belong to their owners/posters, Other content (C) Copyright 2006-2012 StorageIO and UnlimitedIO All Rights Reserved

Part III: PureSystems, something old, something new, something from big blue

This is the third in a five-part series around the recent IBM PureSystems announcements. You can view the earlier post here, and the next post here.

So what about the IBM Virtual Appliance Factory?
Where PureFlex and PureApplication (PureSystems) are the platforms or vehicles for enabling your journey to efficient and effective information services delivery, and PureSystem centre (or center for those of you in the US) is the portal or information center, the IBM Virtual Appliance Factory (VAF) is a collection of tools, technologies, processes and methodologies. The VAF  helps developers or ISVs to prepackage applications or solutions for deployment into Kernel Virtual Machine (KVM) on Intel and IBM PowerVM  virtualized environments that are also supported by PureFlex and PureApplication  systems.

VAF technologies include Distributed Management Task Force (DMTF) Open Virtual Alliance (OVA) Open Virtualization Format (OVF) along with other tools for combing operating systems (OS), middleware and solution software into a delivery package or a virtual appliance that can be deployed into cloud and virtualized environments. Benefits include reducing complexity of working logical partions (LPAR) and VM configuration, abstraction and portability for deployment or movement from private to public environments. Net result should be less complexity lowering costs while reducing mean time to install and deploy. Here is a link to learn more about VAF and its capabilities and how to get started.

So what does cloud ready mean?
IBM is touting cloud ready capability in the context of rapid out of the box, ease of deployment and use as well as easy to acquire. This is in line with what others are doing with converged server, storage, networking, hardware, software and hypervisor solutions. IBM is also touting that they are using the same public available products as what they use in their own public services SmartCloud offerings.

So what is scale in vs. scale up, scale out or scale within?
Traditional thinking is that scaling refers to increasing capacity. Scaling also means increasing performance, availability, functionality with stability. Scaling with stability means that as performance, availability, capacity or other features are increased problems are not introduced or complexity is not increased. For example, scaling with stability for performance should not result in loss of availability or capacity, capacity increase should not be at the cost of performance or availability, should not cost performance or capacity and management tools should work for you, instead of you working for them.

Scaling up and scaling out have been used to describe scaling performance, availability, capacity and other attributes beyond the limits of a single system, box or cabinet. For example clustered, cloud, grid and other approaches refer to scaling out or horizontally across different physical resources. Scaling up or scaling vertically means scaling within in a system using faster, denser technologies doing more in the same footprint. HDS announced a while back what they refer to 3D scaling which embraces the above notions of scaling up, out and within across different dimensions. IBM is building on that by emphasizing scaling leveraging faster, denser components such as Power7 and Intel processors to scale within the box or system or node, which can also be scaled out using enhanced networking from IBM and their partners.

So what about backup/restore, BC, DR and general data protection?
I would expect IBM to step up and talk about how they can leverage their data protection and associated management toolsets, technologies and products. IBM has the components (hardware, software) already for backup/restore, BC, DR, data protection and security along with associated service offerings. One would expect IBM to not only come out with a backup, restore, BC, DR and archiving solution or version, as well as ones for archiving or data preservation, compliance appliance variants as well as related themes. We know that IBM has the pieces, people, process and practices, let us see if IBM has learned from their competitors who may have missed data protection messaging opportunities. Sometimes what is assumed to be understood does not get discussed, however often what is assumed and is not understood should be discussed, hence, let us see if IBM does more than say oh yes, we have those capabilities and products too.

So what do these have compared to others who are doing similar things?
Different vendors have taken various approaches for bringing converged products or solutions to the market place. Not surprising, storage centric vendors EMC and NetApp have partnered with Cisco for servers (compute). Where Cisco was known for networking having more recently moved into compute servers, EMC and NetApp are known for storage and moving into converged space with servers. Since EMC and NetApp often compete with storage solutions offerings from traditional server vendors Dell, HP, IBM and Oracle among others, and now Cisco is also competing with those same server vendors it has previously partnered with for networking thus it makes sense for Cisco, EMC and NetApp to partner.

While EMC owns a large share of VMware, they do also support Microsoft and other partners including Citrix. NetApp followed EMC into the converged space partnering with Cisco for compute and networking adding their own storage along with supporting hypervisors from Citrix, Microsoft and VMware along with third-party ISVs including Microsoft and SAP among others. Dell has evolved from reference architectures to products called vStart that leverage their own technologies along with those of partners.

A challenge for Dell however is that vStart  sounds more like a service offering as opposed to a product that they or their VARs and business partners can sell and add value around. HP is also in the converged game as is Oracle among others. With PureSystems IBM is building on what their competitors and in some cases partners are doing by adding and messaging more around the many ISVs and applications that are part of the PureSystems initiative. Rest assured, there is more to PureSystems than simply some new marketing, press releases, videos and talking about partners and ISVs. The following table provides a basic high level comparison of what different vendors are doing or working towards and is not intended to be a comprehensive review.

Who

What

Server

Storage

Network

Software

Other comments

Cisco

UCS

Cisco

Partner

Cisco

Cisco and Partners

Various hypervisors and OS

Dell

vStart

Dell

Dell

Dell and Partners

Dell and partners

Various hypervisors, OS and bundles

EMC
VCE

Vblock VSPEX

Cisco

EMC

Cisco and partners

EMC, Cisco and partners

Various hypervisors, OS and bundles, VSPEX adds more partner solution bundles

HP

Converged

HP

HP

HP and partners

HP and partners

Various hypervisors, OS and bundles

IBM

PureFlex

IBM

IBM

IBM and partners

IBM and partners

Various hypervisors, OS and bundles adding more ISV partners

NetApp

FlexPod

Cisco

NetApp

Cisco and partners

NetApp, Cisco and partners

Various hypervisors, OS and bundles for SAP, Microsoft among others

Oracle

ExaLogic (Exadata  database)

Oracle

Oracle

Partners

Oracle and partners

Various Oracle software tools and technologies

So what took IBM so long compared to others?
Good question, what is the saying? Rome was not built-in a day!

Click here to view the next post in this series, ok, nuff said for now.

Here are some links to learn more:
Various IBM Redbooks and related content
The blame game: Does cloud storage result in data loss?
What do you need when its time to buy a new server?
2012 industry trends perspectives and commentary (predictions)
Convergence: People, Processes, Policies and Products
Buzzword Bingo and Acronym Update V2.011
The function of XaaS(X) Pick a letter
Hard product vs. soft product
Buzzword Bingo and Acronym Update V2.011
Part I: PureSystems, something old, something new, something from big blue
Part II: PureSystems, something old, something new, something from big blue
Part III: PureSystems, something old, something new, something from big blue
Part IV: PureSystems, something old, something new, something from big blue
Part V: PureSystems, something old, something new, something from big blue
Cloud and Virtual Data Storage Networking

Cheers
Gs

Greg Schulz – Author Cloud and Virtual Data Storage Networking (CRC Press, 2011), The Green and Virtual Data Center (CRC Press, 2009), and Resilient Storage Networks (Elsevier, 2004)

twitter @storageio

All Comments, (C) and (TM) belong to their owners/posters, Other content (C) Copyright 2006-2012 StorageIO and UnlimitedIO All Rights Reserved

Part II: PureSystems, something old, something new, something from big blue

This is the second in a five-part series around the recent IBM PureSystems announcements. You can view the earlier post here, and the next post here.

So what are the speeds and feeds of a PureFlex system?
The components that make up the PureFlex line include:

  • IBM management node (server with management software tools).
  • 10Gb Ethernet (LAN) switch, adapters and associated cabling.
  • IBM V7000 virtual storage (also see here and here).
  • Dual 8GFC (8Gb Fibre Channel) SAN switches and adapters.
  • Servers with either x86 xSeries using for example Intel Sandy Bridge EP 2.6 GHz 8 core processors, or IBMs Power7 based pSeries for AIX. Note that IBM with their blade center systems (now rebadged as part of being PureSystems) support various IO and networking interfaces include SAS, Ethernet, Fibre Channel (FC), Fibre Channel over Ethernet (FCoE), and InfiniBand using adapters and switches from various partners.
  • Virtual machine (VM) hypervisors such as Microsoft Hyper V and VMware vSphere/ESX among others. In addition to x86 based hypervisors or kernel virtual machines (KVM), IBM also supports its own virtual technology found in Power7 based systems. Check IBM support matrix for specific configurations and current offerings.
  • Optional middleware such as IBM WebSphere.

Read more speeds and feeds at the various IBM sites including on Tony Pearson’s blog site.

So what is IBM PureApplication System?
This builds off and on PureFlex systems as a foundation for deploying various software stacks to deliver traditional IT applications or cloud Platform as a Service (PaaS) or Software as a Service (SaaS) and Application as a Service (AaaS) models. For example cloud or web stacks, java, database, analytics or other applications with buzzwords of elastic, scalable, repeatable, self-service, rapid provisioning, resilient, multi tenant and secure among others. Note that if are playing or into Buzzword bingo, go ahead and say Bingo when you are ready as IBM has a winner in this category.

So what is the difference between PureFlex and PureApplication systems?
PureApplication systems leverage PureFlex technologies adding extra tools and functionality for cloud like application functionality delivery.

So what is IBM PureSystems Centre?
It is a portal or central place where IBM and their business partner solutions pertaining to PureApplication and PureFlex systems can be accessed for including information for first installation support along with maintenance and upgrades. At launch, IBM is touting more than 150 solutions or applications that are available or qualified for deployment on PureApplication and PureFlex systems. In addition, IBM Patterns (aka templates) can also be accessed via this venue. Examples of application or independent software vendor (ISV) developed solutions for banking, education, financial, government, healthcare and insurance can be found at the PureSystems Centre portal (here, here and here).

So what part of this is a service and what is a product?
Other than the PureSystem center, which is a web portal for accessing information and technologies, PureFlex and PureApplication along with Virtual Appliance Factory are products or solutions that can be bought from IBM or their business partners. In addition, IBM business partners or third parties can also use these solutions housed in their own, a customer, or third-party facility for delivering managed service provided (MSP) capabilities, along with other PaaS and SaaS or AaaS type functionalities. In other words, these solutions can be bought or leased by IT and other organizations for their own use in a traditional IT deployment model, private, hybrid or public cloud model.

Another option is for service providers to acquire these solutions for use in developing and delivering their own public and private or hybrid services. IBM is providing the hard product (hardware and software) that enables your return on innovation (the new ROI) to create and deliver your own soft product (services and experiences) consumed by those who use those capabilities. In addition to traditional financial quantitative return on investment (traditional ROI) and total cost of ownership (TCO), the new ROI complements those by adding a qualitative aspect. Your return on innovation will be dependent on what you are capable of doing that enables your customers or clients to be productive or creative. For example enabling your customers or clients to boost productivity, remove complexity and cost while maintaining or enhancing Quality of Service (QoS), service level objectives (SLOs) and service level agreements (SLAs) in addition to supporting growth by using a given set of hard products. Thus, your soft product is a function of your return on innovation and vise versa.

Note that in this context, not to be confused with hardware and software, hard product are those technologies including hardware, software and services that are obtained and deployed as a soft product. A soft product in this context does not refer to software, rather the combination of hard products plus your own developed or separately obtained software and tools along with best practices and usage models. Thus, two organizations can use the same hard products and deliver separate soft products with different attributes and characteristics including cost, flexibility and customer experience.

So what is a Pattern of Expertise?
Combines operational know how experience and knowledge about common infrastructure resource management (IRM), data center infrastructure management (DCIM) and other commonly repeatable related process, practices and workflows including provisioning. Common patterns of activity and expertise for routine or other time-consuming tasks, which some might refer to as templates or workflows enable policy driven based automation. For example, IBM cites recurring time-consuming tasks that lend themselves to being automated such as provisioning, configuration, and upgrades and associated IRM, DCIM and data protection, storage and application management activities. Automation software tools are included as part of the PureSystems with patterns being downloadable as packages for common tasks and applications found at the IBM PureSystem center.

At announcement, there are three types or categories of patterns:

  • IBM patterns: Factory created and supplied with the systems based on experiences IBM has derived from various managers, engineers and technologist for automating common tasks including configuration, deployment and application upgrades and maintenance. The aim is to cut the amount of time and intervention for deployment of applications and other common functions enabling IT staff to be more productive and address other needs.
  • ISV patterns: These leverage experience and knowledge from ISVs partnered with IBM, which at time of launch numbers over 125 vendors offering certified PureSystems Ready applications. The benefit and objective are to cut the time and complexity associated with procuring (e.g. purchasing), deploying and managing third-party ISV software. Downloadable patterns packages can be found at the IBM PureSystem center.
  • Customer patterns: Enables customers to collect and package their own knowledge, processes, rules, policies and best practices into patterns for automation. In addition to collecting knowledge for acquisition, configuration, day to day management and troubleshooting, these patterns can facility automation of tasks to ease on boarding of new staff employees or contractors. In addition, these patterns or templates capture workflows for automation enabling shorter deployment times of systems and applications into locations where skill sets do not exist.

Here is a link to some additional information about patterns on the IBM developerWorks site.

Click here to view the next post in this series, ok, nuff said for now.

Here are some links to learn more:
Various IBM Redbooks and related content
The blame game: Does cloud storage result in data loss?
What do you need when its time to buy a new server?
2012 industry trends perspectives and commentary (predictions)
Convergence: People, Processes, Policies and Products
Buzzword Bingo and Acronym Update V2.011
The function of XaaS(X) Pick a letter
Hard product vs. soft product
Buzzword Bingo and Acronym Update V2.011
Part I: PureSystems, something old, something new, something from big blue
Part II: PureSystems, something old, something new, something from big blue
Part III: PureSystems, something old, something new, something from big blue
Part IV: PureSystems, something old, something new, something from big blue
Part V: PureSystems, something old, something new, something from big blue
Cloud and Virtual Data Storage Networking

Cheers
Gs

Greg Schulz – Author Cloud and Virtual Data Storage Networking (CRC Press, 2011), The Green and Virtual Data Center (CRC Press, 2009), and Resilient Storage Networks (Elsevier, 2004)

twitter @storageio

All Comments, (C) and (TM) belong to their owners/posters, Other content (C) Copyright 2006-2012 StorageIO and UnlimitedIO All Rights Reserved

Part I: PureSystems, something old, something new, something from big blue

This is the first in a five-part series around the recent IBM PureSystems announcements. You can view the next post here.

For a certain generation of IBM faithful or followers the recently announced PureFlex and PureApplication systems might give a sense of DejaVu perhaps even causing some to wonder if they just woke up from a long Rip Van Winkle type nap.

Yet for another generation who may not yet be future IBM followers, fans, partners or customers, there could be a sense of something new and revolutionary with the PureFlex and PureApplication systems (twitter @ibmpuresystems).

In between those two groups, exist others who are either scratching their heads or reinvigorated with enthusiasm to get out and be able to discuss opportunities around little data (traditional and transactional) and big data, servers, virtualized, converged infrastructure, dynamic data centers, private clouds, ITaaS, SaaS and AaaS, PaaS, IaaS and other related themes or buzzword bingo topics.

Let us dig a little deeper and look at some So What types of questions and industry trends perspectives comments around what IBM has announced.

So what did IBM announce?
IBM announced PureSystems including:

  • PureFlex systems, products and technologies
  • PureApplication systems
  • PureSystems Centre

You can think of IBM PureSystems and Flex Systems Products and technology as a:

  • Private cloud or turnkey solution bundle solution
  • Platform deploying public or hybrid clouds
  • Data center in a box or converged and dynamic system
  • ITaaS or SaaS/AaaS or PaaS or IaaS or Cloud in a box
  • Rackem stack and package them type solution

So what is an IBM PureFlex System and what is IBM using?
It is a factory integrated data and compute infrastructure in a cabinet combing cloud, virtualization, servers, data and storage networking capabilities. The IBM PureFlex system is comprised of various IBM and products and technologies (hardware, software and services) optimized with management across physical and virtual resources (servers, storage (V7000), networking, operating systems, hypervisors and tools).

PureFlex includes automation and optimization technologies along with what IBM is referring to as patterns of expertise or what you might relate to as templates. Support for various hypervisors and management integration along with application and operating system support by leveraging IBM xSeries (x86 such as Intel) and pSeries (Power7) based processors for compute. Storage is the IBM V7000 (here and here) with networking and connectivity via IBM and their partners. The solution is capable of supporting traditional, virtual and cloud deployment models as well as platform for deploying Infrastructure as a Service (IaaS) on a public, managed service provider (MSP), hosting or private basis.

Click here to view the next post in this series, ok nuff said for now.

Here are some links to learn more:
Various IBM Redbooks and related content
The blame game: Does cloud storage result in data loss?
What do you need when its time to buy a new server?
2012 industry trends perspectives and commentary (predictions)
Convergence: People, Processes, Policies and Products
Buzzword Bingo and Acronym Update V2.011
The function of XaaS(X) Pick a letter
Hard product vs. soft product
Buzzword Bingo and Acronym Update V2.011
Part I: PureSystems, something old, something new, something from big blue
Part II: PureSystems, something old, something new, something from big blue
Part III: PureSystems, something old, something new, something from big blue
Part IV: PureSystems, something old, something new, something from big blue
Part V: PureSystems, something old, something new, something from big blue
Cloud and Virtual Data Storage Networking

Cheers
Gs

Greg Schulz – Author Cloud and Virtual Data Storage Networking (CRC Press, 2011), The Green and Virtual Data Center (CRC Press, 2009), and Resilient Storage Networks (Elsevier, 2004)

twitter @storageio

All Comments, (C) and (TM) belong to their owners/posters, Other content (C) Copyright 2006-2012 StorageIO and UnlimitedIO All Rights Reserved

The blame game: Does cloud storage result in data loss?

I recently came across a piece by Carl Brooks over at IT Tech News Daily that caught my eye, title was Cloud Storage Often Results in Data Loss. The piece has an effective title (good for search engine: SEO optimization) as it stood out from many others I saw on that particular day.

Industry Trend: Cloud storage

What caught my eye on Carls piece is that it reads as if the facts based on a quick survey point to clouds resulting in data loss, as opposed to being an opinion that some cloud usage can result in data loss.

Data loss

My opinion is that if not used properly including ignoring best practices, any form of data storage medium or media could result or be blamed for data loss. For some people they have lost data as a result of using cloud storage services just as other people have lost data or access to information on other storage mediums and solutions. For example, data has been lost on tape, Hard Disk Drives (HDDs), Solid State Devices (SSD), Hybrid HDDs (HHDD), RAID and non RAID, local and remote and even optical based storage systems large and small. In some cases, there have been errors or problems with the medium or media, in other cases storage systems have lost access to, or lost data due to hardware, firmware, software, or configuration including due to human error among other issues.

Data loss

Technology failure: Not if, rather when and how to decrease impact
Any technology regardless of what it is or who it is from along with its architecture design and implementation can fail. It is not if, rather when and how gracefully along with what safeguards to decrease the impact, in addition to containing or isolating faults differentiates various products or solutions. How they automatically repair and self heal to keep running or support accessibility and maintain data integrity are important as is how those options are used. Granted a failure may not be technology related per say, rather something associated with human intervention, configuration, change management (or lack thereof) along with accidental or intentional activities.

Walking the talk
I have used public cloud storage services for several years including SaaS and AaaS as well as IaaS (See more XaaS here) and knock on wood, have not lost any data yet, loss of access sure, however not data being lost.

I follow my advice and best practices when selecting cloud providers looking for good value, service level agreements (SLAs) and service level objectives (SLOs) over low cost or for free services.

In the several years of using cloud based storage and services there has been some loss of access, however no loss of data. Those service disruptions or loss of access to data and services ranged from a few minutes to a little over an hour. In those scenarios, if I could not have waited for cloud storage to become accessible, I could have accessed a local copy if it were available.

Had a major disruption occurred where it would have been several days before I could gain access to that information, or if it were actually lost, I have a data insurance policy. That data insurance policy is part of my business continuance (BC) and disaster recovery (DR) strategy. My BC and DR strategy is a multi layered approach combining local, offline and offsite as along with online cloud data protection and archiving.

Assuming my cloud storage service could get data back to a given point (RPO) in a given amount of time (RTO), I have some options. One option is to wait for the service or information to become available again assuming a local copy is no longer valid or available. Another option is to start restoration from a master gold copy and then roll forward changes from the cloud services as that information becomes available. In other words, I am using cloud storage as another resource that is for both protecting what is local, as well as complimenting how I locally protect things.

Minimize or cut data loss or loss of access
Anything important should be protected locally and remotely meaning leveraging cloud and a master or gold backup copy.

To cut the cost of protecting information, I also leverage archives, which mean not all data gets protected the same. Important data is protected more often reducing RPO exposure and speed up RTO during restoration. Other data that is not as important is protected, however on a different frequency with other retention cycles, in other words, tiered data protection. By implementing tiered data protection, best practices, and various technologies including data footprint reduction (DFR) such as archive, compression, dedupe in addition to local disk to disk (D2D), disk to disk to cloud (D2D2C), along with routine copies to offline media (removable HDDs or RHDDs) that go offsite,  Im able to stretch my data protection budget further. Not only is my data protection budget stretched further, I have more options to speed up RTO and better detail for recovery and enhanced RPOs.

If you are looking to avoid losing data, or loss of access, it is a simple equation in no particular order:

  • Strategy and design
  • Best practices and processes
  • Various technologies
  • Quality products
  • Robust service delivery
  • Configuration and implementation
  • SLO and SLA management metrics
  • People skill set and knowledge
  • Usage guidelines or terms of service (ToS)

Unfortunately, clouds like other technologies or solutions get a bad reputation or blamed when something goes wrong. Sometimes it is the technology or service that fails, other times it is a combination of errors that resulted in loss of access or lost data. With clouds as has been the case with other storage mediums and systems in the past, when something goes wrong and if it has been hyped, chances are it will become a target for blame or finger pointing vs. determining what went wrong so that it does not occur again. For example cloud storage has been hyped as easy to use, don’t worry, just put your data there, you can get out of the business of managing storage as the cloud will do that magically for you behind the scenes.

The reality is that while cloud storage solutions can offload functions, someone is still responsible for making decisions on its usage and configuration that impact availability. What separates various providers is their ability to design in best practices, isolate and contain faults quickly, have resiliency integrated as part of a solution along with various SLAs aligned to what the service level you are expecting in an easy to use manner.

Does that mean the more you pay the more reliable and resilient a solution should be?
No, not necessarily, as there can still be risks including how the solution is used.

Does that mean low cost or for free solutions have the most risk?
No, not necessarily as it comes down to how you use or design around those options. In other words, while cloud storage services remove or mask complexity, it still comes down to how you are going to use a given service.

Shared responsibility for cloud (and non cloud) storage data protection
Anything important enough that you cannot afford to lose, or have quick access to should be protected in different locations and on various mediums. In other words, balance your risk. Cloud storage service provider toned to take responsibility to meet service expectations for a given SLA and SLOs that you agree to pay for (unless free).

As the customer you have the responsibility of following best practices supplied by the service provider including reading the ToS. Part of the responsibility as a customer or consumer is to understand what are the ToS, SLA and SLOs for a given level of service that you are using. As a customer or consumer, this means doing your homework to be ready as a smart educated buyer or consumer of cloud storage services.

If you are a vendor or value added reseller (VAR), your opportunity is to help customers with the acquisition process to make informed decision. For VARs and solution providers, this can mean up selling customers to a higher level of service by making them aware of the risk and reward benefits as opposed to focus on cost. After all, if a order taker at McDonalds can ask Would you like to super size your order, why cant you as a vendor or solution provider also have a value oriented up sell message.

Additional related links to read more and sources of information:

Choosing the Right Local/Cloud Hybrid Backup for SMBs
E2E Awareness and insight for IT environments
Poll: What Do You Think of IT Clouds?
Convergence: People, Processes, Policies and Products
What do VARs and Clouds as well as MSPs have in common?
Industry adoption vs. industry deployment, is there a difference?
Cloud conversations: Loss of data access vs. data loss
Clouds and Data Loss: Time for CDP (Commonsense Data Protection)?
Clouds are like Electricity: Dont be scared
Wit and wisdom for BC and DR
Criteria for choosing the right business continuity or disaster recovery consultant
Local and Cloud Hybrid Backup for SMBs
Is cloud disaster recovery appropriate for SMBs?
Laptop data protection: A major headache with many cures
Disaster recovery in the cloud explained
Backup in the cloud: Large enterprises wary, others climbing on board
Cloud and Virtual Data Storage Networking (CRC Press, 2011)
Enterprise Systems Backup and Recovery: A Corporate Insurance Policy

Poll:  Who is responsible for cloud storage data loss?

Taking action, what you should (or not) do
Dont be scared of clouds, however do your homework, be ready, look before you leap and follow best practices. Look into the service level agreements (SLAs) associated with a given cloud storage product or service. Follow best practices about how you or someone else will protect what data is put into the cloud.

For critical data or information, consider having a copy of that data in the cloud as well as at or in another place, which could be in a different cloud or local or offsite and offline. Keep in mind the theme for critical information and data is not if, rather when so what can be done to decrease the risk or impact of something happening, in other words, be ready.

Data put into the cloud can be lost, or, loss of access to it can occur for some amount of time just as happens with using non cloud storage such as tape, disk or ssd. What impacts or minimizes your risk of using traditional local or remote as well as cloud storage are the best practices, how configured, protected, secured and managed. Another consideration is the type and quality of the storage product or cloud service can have a big impact. Sure, a quality product or service can fail; however, you can also design and configure to decrease those impacts.

Wrap up
Bottom line, do not be scared of cloud storage, however be ready, do your homework, review best practices, understand benefits and caveats, risk and reward. For those who want to learn more about cloud storage (public, private and hybrid) along with data protection, data management, data footprint reduction among other related topics and best practices, I happen to know of some good resources. Those resources in addition to the links provided above are titled Cloud and Virtual Data Storage Networking (CRC Press) that you can learn more about here as well as find at Amazon among other venues. Also, check out Enterprise Systems Backup and Recovery: A Corporate Insurance Policy by Preston De Guise (aka twitter @backupbear ) which is a great resource for protecting data.

Ok, nuff said for now

Cheers gs

Greg Schulz – Author Cloud and Virtual Data Storage Networking (CRC Press, 2011), The Green and Virtual Data Center (CRC Press, 2009), and Resilient Storage Networks (Elsevier, 2004)

twitter @storageio

All Comments, (C) and (TM) belong to their owners/posters, Other content (C) Copyright 2006-2011 StorageIO and UnlimitedIO All Rights Reserved

Industry Trends and Perspectives: Public and Private IT Clouds

This is part of an ongoing series of short industry trends and perspectives blog posts briefs.

These short posts compliment other longer posts along with traditional industry trends and perspective white papers, research reports, solution brief content found at www.storageioblog.com/reports.

Are you clear on cloud conversation issues, topics and trends? Or, are you confused and looking for clarification of what is (or not) a public vs. private cloud? If you are part of the second group, welcome to the majority of IT professionals that includes customers as well as some VARs and vendors not to mention press, media or bloggers as well as analysts and other industry pundits.

A couple of customer trends that Im seeing are that public clouds in terms of backup as a service (BaaS), Backup Service Provider (BSP), Managed Service Provider (MSP), Cloud Backup Service (CBS) or hosted backup among other terms or acronyms continues to be popular for smaller consumer, SOHO and SMB as well as ROBO environments with some larger scale adoption. Likewise there continues to be some early adoption of cloud archive however this is mainly as a storage target or medium where data goes.

Some vendors or VARs are touting cloud archive as the silver bullet for cloud adoption however unless they can address the fundamental archive challenge all they are doing is competing on price to shift the location of where data gets parked. The real archive challenge is not necessarily the hardware where data is housed or its subsequent management, nor is the real cost or barrier archiving software for databases, email or file systems.

The real or more common barrier is that of someone identifying and approving not to mention indemnifying those involved of what can be moved when, where as well as for how long. This means that professional services and business buy in for establishment of policies along with tools for classifying applications and data are needed. Thus before automated movement and migration tools to leverage various tiers of local and remote including cloud archive storage can be used, the fundamental barriers to archive need to be addressed.

Im also seeing continued skepticism in addition to confusion around clouds in general, however there is also curiosity wanting to know or learn more about clouds and traditional IT coexisting. Consequently Im seeing while still low, more interest in private clouds by IT professionals as it is closer to their real world.

The common theme around interest in private clouds is that of enhancing IT efficient and effectiveness along with service delivery. Thus there is a growing interest in identifying costs of providing a given level of service that meets various RTO, RPO, QoS and other SLA objectives.

Likewise, Im seeing more interest around public clouds by vendors, investors or some business where the focus is more around near term monetization or addressing an opportunity when seen. Public clouds tend to be more fun for the industry to talk about or speculate upon compared to legacy boring IT (at least in the minds of those outside of core IT).

There are many different types as well as definition of clouds based on various products, initiatives and viewpoints. By their nature and how clouds have been used as a metaphor or symbol for abstracting complex items in IT for decades. Consequently, similar to virtualization which also has multiple meanings it should be no surprise that there is cloud confusion. After all, in chaos and confusion there is opportunity for the industry at large to develop and provide services or products that need to be promoted and marketed which require coverage and discussion along with advice or consultation as well as implementation.

With all of the conversations around cloud as a metaphor for describing IT services, products and functions, that could beg the question of if these different approaches are a Stairway to Heaven, Hotel California (you can check in however never leave), Road to Hell or Highway to Hell or perhaps a journey to Yellow Brick Road.

My general thinking and perception of both public and private IT clouds continues to be that of dont be scared, however look before you leap. Look at how cloud IT are not a replacement, rather are a compliment to your existing environment as another tier of resource (server, storage, network, software or other service) used to address various needs or issues. Likewise is private cloud another name for in sourcing of IT?

Related and companion material:
Blog: Clouds are like Electricity: Dont be Scared
Blog: Poll: What Do You Think of IT Clouds?
Blog: Clouds and Data Loss: Time for CDP (Commonsense Data Protection)?
Blog: 2010 and 2011 Trends, Perspectives and Predictions: More of the same?

That is all for now, hope you find this ongoing series of current and emerging Industry Trends and Perspectives interesting.

Ok, nuff said.

Cheers gs

Greg Schulz – Author Cloud and Virtual Data Storage Networking (CRC Press), The Green and Virtual Data Center (CRC Press) and Resilient Storage Networks (Elsevier)
twitter @storageio

All Comments, (C) and (TM) belong to their owners/posters, Other content (C) Copyright 2006-2024 Server StorageIO and UnlimitedIO LLC All Rights Reserved

Infosmack Episode 34, VMware, Microsoft and More

Following on the heals of several guest appearances late in 2009 ( here, here, here and here) on the Storage Monkeys Infosmack weekly pod cast, I was recently asked to join them again for the inaugural 2010 show (Episode 34).

Along with VMguru Rich Brambley and hosts Greg Knieriemen and Marc Farley we discussed several recent industry topics in this first show of the year which can be accessed here or on iTunes.

Heres a link to the pod cast where you can listen to the discussion including VMware Go, VMware buying Zimbra, Vendor Alliances such as HP and Microsoft HyperV and EMC+Cisco+VMware, along with data protection for virtual servers issues options (or opportunities) among other topics.

I have included the following links that pertain to some of the items we discussed during the show.

Enjoy the show.

Cheers gs

Greg Schulz – Author Cloud and Virtual Data Storage Networking (CRC Press, 2011), The Green and Virtual Data Center (CRC Press, 2009), and Resilient Storage Networks (Elsevier, 2004)

twitter @storageio

All Comments, (C) and (TM) belong to their owners/posters, Other content (C) Copyright 2006-2012 StorageIO and UnlimitedIO All Rights Reserved

What is the Future of Servers?

Recently I provided some comments and perspectives on the future of servers in an article over at Processor.com.

In general, blade servers will become more ubiquitous, that is they wont go away even with cloud, rather become more common place with even higher density processors with more cores and performance along with faster I/O and larger memory capacity per given footprint.

While the term blade server may fade giving way to some new term or phrase, rest assured their capabilities and functionality will not disappear, rather be further enhanced to support virtualization with VMware vsphere, Microsoft HyperV, Citrix/Zen along with public and private clouds, both for consolidation and in the next wave of virtualization called life beyond consolidation.

The other trend is that not only will servers be able to support more processing and memory per footprint; they will also do that drawing less energy requiring lower cooling demands, hence more Ghz per watt along with energy savings modes when less work needs to be performed.

Another trend is around convergence both in terms of packaging along with technology improvements from a server, I/O networking and storage perspective. For example, enhancements to shared PCIe with I/O virtualization, hypervisor optimization, and integration such as the recently announced EMC, Cisco, Intel and VMware VCE coalition and vblocks.

Read more including my comments in the article here.

Ok, nuff said.

Cheers gs

Greg Schulz – Author Cloud and Virtual Data Storage Networking (CRC Press), The Green and Virtual Data Center (CRC Press) and Resilient Storage Networks (Elsevier)
twitter @storageio

All Comments, (C) and (TM) belong to their owners/posters, Other content (C) Copyright 2006-2024 Server StorageIO and UnlimitedIO LLC All Rights Reserved

Did HP respond to EMC and Cisco VCE with Microsoft HyperV bundle?

Last week EMC and Cisco along with Intel and VMware created the VCE collation along with a consumption model based service joint venture called Acadia.

In other activity last week, HP made several announcements including:

  • Improvements in sensing technologies
  • StorageWorks enhancements (SVSP, IBRIX, EVA and HyperV, X9000 and others)

EMC and Cisco were relatively quiet this week on announcement front, however HP unleashed another round of announcements that among others included:

  • Quarterly financial results
  • SMB server, storage, network and virtualization enhancements (here, here, here and here)
  • Acquisitions of 3COM (see related blog post here)

The reason I bring up all of this HP activity is not to simply re-cap all of the news and announcements which you can find on many other blogs or news sites, rather I see as a trend.

That trend appears to be one of a company on the move, not ready to sit back on its laurels, rather a company that continues to innovate in-house and via acquisitions.

Some of those acquisitions including IBRIX were relatively small, some like EDS last year and the one this week of 3COM to some would be large while to others perhaps as being seen as medium sized. Either way, HP has been busy expanding its portfolio of technology solution and services offerings along with its comprehensive IT stack.

Cisco, EMC and HP are examples of companies looking to expand their IT stacks and footprint in terms of diversifying current product focus and reach, along with extending into new or further into existing customer and market sector areas. Last weeks EMC and Cisco signaled two large players combing their resources to make virtualization and private clouds easy to acquire and deploy for mid to large size environments with a theme around VMware.

This week buried in all of the HP announcements was one that caught my eye which is a virtualization solution bundle designed for small business (that is something smaller than a vblock0), something that was missing in the Cisco and EMC news of last week however one that Im sure will be addressed sooner versus later.

In the case of HP, the other thing with their virtualization bundle was the focus on the mid to small business that fall into the broad and diverse SMB category, not to mention including Microsoft.

Yes, that is right, while a VMware based solution from HP would be a no-brainer given all of the activity the two companies are involved  in as joint partners, Microsoft HyperV was front and center.

Is this a reaction to last weeks Cisco and EMC salvo?

Perhaps and some will jump to that conclusion. However I will also offer this alternative scenario, 85-90 percent of servers consolidated into virtual machines (VMs) on VMware or other hypervisors including Microsoft HyperV are Windows based.

Likewise as one of the largest if not largest server vendors (pick your favorite server category or price band) who also happens to be one of the largest Microsoft Windows partners, I would have been more surprised if HP had not done a HyperV bundle.

While Cisco and EMC may stay the course or at least talk the talk with a VMware affinity in the Acadia and VCE coalition for the time being, I would expect HP to flex its wings a bit and show diversity of support for multiple Hypervisors, Operating Systems across its various server, network, storage and services platforms.

I would not be surprised to see some VMware based bundles appear over time building on previous announced HP blade systems matrix solution bundles.

Welcome back my friends to the show that never ends, that is the on-going server, storage, networking, virtualization, hardware, software and services solutions game for enabling the adaptive, dynamic, flexible, scalable, resilient, service oriented, public or private cloud, infrastructure as a service green and virtual data center.

Stay tuned, there is much more to come!

Ok, nuff said.

Cheers gs

Greg Schulz – Author Cloud and Virtual Data Storage Networking (CRC Press, 2011), The Green and Virtual Data Center (CRC Press, 2009), and Resilient Storage Networks (Elsevier, 2004)

twitter @storageio

All Comments, (C) and (TM) belong to their owners/posters, Other content (C) Copyright 2006-2012 StorageIO and UnlimitedIO All Rights Reserved