Tag: policies

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GDPR (General Data Protection Regulation) Resources Are You Ready?

The new European General Data Protection Regulation (GDPR) go into effect in a year on May 25 2018 are you ready?

What Is GDPR

If your initial response is that you are not in Europe and do not need to be concerned about GDPR you might want to step back and review that thought. While it is possible that some organizations may not be affected by GDPR in Europe directly, there might be indirect considerations. For example, GDPR, while focused on Europe, has ties to other initiatives in place or being planned for elsewhere in the world. Likewise unlike earlier regulatory compliance that tended to focus on specific industries such as healthcare (HIPPA and HITECH) or financial (SARBOX, Dodd/Frank among others), these new regulations can be more far-reaching.

Where To Learn More

Acronis GDPR Resources

  • Acronis Outlines GDPR position

Quest GDPR Resources

Microsoft and Azure Cloud GDPR Resources

Do you have or know of relevant GDPR information and resources? Feel free to add them via comments or send us an email, however please watch the spam and sales pitches as they will be moderated.

What This All Means

Now is the time to start planning, preparing for GDPR if you have not done so and need to, as well as becoming more generally aware of it and other initiatives. One of the key takeaways is that while the word compliance is involved, there is much more to GDPR than just compliance as we have seen in the part. With GDPR and other initiatives data protection becomes the focus including privacy, protect, preserve, secure, serve as well as manage, have insight, awareness along with associated reporting.

Ok, nuff said (for now…).

Cheers
Gs

Greg Schulz – Multi-year Microsoft MVP Cloud and Data Center Management, VMware vExpert (and vSAN). Author of Software Defined Data Infrastructure Essentials (CRC Press), as well as Cloud and Virtual Data Storage Networking (CRC Press), The Green and Virtual Data Center (CRC Press), Resilient Storage Networks (Elsevier) and twitter @storageio.

Courteous comments are welcome for consideration. First published on https://storageioblog.com any reproduction in whole, in part, with changes to content, without source attribution under title or without permission is forbidden.

All Comments, (C) and (TM) belong to their owners/posters, Other content (C) Copyright 2006-2023 Server StorageIO(R) and UnlimitedIO. All Rights Reserved.

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Cloud conversation, Thanks Gartner for saying what has been said

StorageIO industry trends cloud, virtualization and big data

Thank you Gartner for your statements concurring and endorsing the notion of clouds can be viable, however do your homework, welcome to the club.

Why am I thanking Gartner?

Simple, I appreciate Gartner now saying what has been said for a couple of years hoping it will help to amplify the theme to the Gartner followers and faithful.

Gartner: Cloud storage viable option, but proceed carefully


Images licensed for use by StorageIO via Atomazul / Shutterstock.com

Sounds like Gartner has come to the same conclusion on what has been said for several years now in posts, articles, keynotes, presentations, webinars and other venues which is when it comes to IT clouds, don’t be scared. However do your homework, be prepared, do your due diligence, proof of concepts.

Image of clouds, cloud and virtual data storage networking book

Here are some related materials to prepare and plan for IT clouds (public and private):

What is your take on IT clouds? Click here to cast your vote and see what others are thinking about clouds.

Now for those who feel that free information or content is not worth its price, then feel free to go to Amazon and buy some Book copies here, or subscribing to the Kindle version of the StorageIOblog, or contact us for an advisory consultation or other project. For everybody else, enjoy and remember, don’t be scared of clouds, do your homework, be prepared and keep in mind that clouds are a shared responsibility.

Disclosure: I was a Gartner client when I working in an IT organization and then later as a vendor, however not anymore ;).

Ok, nuff said.

Cheers gs

Greg Schulz – Author Cloud and Virtual Data Storage Networking (CRC Press, 2011), The Green and Virtual Data Center (CRC Press, 2009), and Resilient Storage Networks (Elsevier, 2004)

twitter @storageio

All Comments, (C) and (TM) belong to their owners/posters, Other content (C) Copyright 2006-2024 Server StorageIO and UnlimitedIO LLC All Rights Reserved

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Hard product vs. soft product

In the IT industry space and data storage or computers and servers particularly so, mention hard product or software product and what comes to mind?

How about physical vs. virtual servers or storage, hardware vs. software solutions, products vs. services?

By contrast, in the aviation and airline industry among others, mention hard vs. soft product and there is a slight variation, which is the difference between one providers service delivery experience.

For example, two or more different airlines or carriers may fly the same aircraft perhaps even with the same engines, instrumentation, navigation electronics and base features, all part of the hard product.

However, their hard product could vary by type of seats, spacing or pitch along with width, overhead luggage room, Video on Demand (VoD) or In Flight Entertainment (IFE) as well as different cabin treatments (carpeting, wall coverings) and galley configurations. Even in scenarios where carriers have the same equipment and hard product, their soft product can differ.

Example of a Soft Product, that is service (or lack there of) being delivered

Example of a Soft Product (Service or lack there of being delivered)

The soft product is the service delivery experience including by the cabin crew (flight attendants and pursers), food (or lack of), beverage, presentation and so forth. Also part of the soft product can be how seats are allocated or available for selection, boarding process and other items that contribute to the overall customer experience.

This all got me thinking on a recent flight where the hard product (e.g. aircraft) of a particular carrier was identical; however given transitions taking place, the soft product still differed as was not fully integrated or merged yet. What the experience got me thinking about is that in IT, customers or solution providers can buy the same technology or hard product (hardware, software, services) from the same suppliers yet present different soft products or service experience to their customers.

Example IT hard product (hardware and software) delivering soft product services

IT equipment being used for delivery of different soft products

Im sure that some of the cloud crowd cheerleaders might even jump up and down and claim that is the benefit of using managed service producers or similar services to obtain a different soft product. And while that may be true in some instances, it is also true that different traditional IT organizations are able to craft and deploy various types of soft products to their customers to meet different service requirements, cost or economic objectives using the same technology used by others.

A different example of hard vs soft product is a site I have visited that has mainframes, windows and open systems servers whose business requires a soft product that is highly available, reliable, flexible, fast and affordable. Needless to say, in that environment, some of the open systems including windows platforms can have reliability close to if not equal to the mainframes.

Example IT hard product (hardware and software) delivering soft product services
IT equipment being used for delivery of different soft products

What is even more amazing is that no special or different hard products (e.g. servers, storage, networks or software) are being used to achieve those services objectives. Rather it is the soft product that achieves the results in terms of how the techniques are used and managed. Likewise I have heard of other environments that have mixed mainframe and open systems, using common hard products as other organizations yet whose soft product is not as robust or reliable as others. If using the same hard product that is same software, hardware, networks and services, how could the soft product be any less robust?

The answer is that good and reliable technology is important, however the technology is only as good as how it is managed, configured, monitored and deployed centering on processes, procedures and best practices.

Next time you are on an airplane, or, using some other service that leverages common technologies (hardware or software or networks) take a moment to look around at the soft product and how the service experience of a common hard product can vary. That is, using common technology, how can various best practices, policies and operating principals to meet diverse service requirements differ to meet demand as well as economic requirements.

What is your take and experience on different hard vs soft products in or around IT?

Ok, nuff said.

Cheers gs

Greg Schulz – Author Cloud and Virtual Data Storage Networking (CRC Press), The Green and Virtual Data Center (CRC Press) and Resilient Storage Networks (Elsevier)
twitter @storageio

All Comments, (C) and (TM) belong to their owners/posters, Other content (C) Copyright 2006-2024 Server StorageIO and UnlimitedIO LLC All Rights Reserved