marketing Archives

February 19, 2017November 26, 2023

Do you want a side of serverless BS (SLBS) for your data infrastructure fud?

Did you want a side of SLBS with your software or hardware FUD?

server storage I/O trends

Updated 1/17/2018

Did you want a side of serverless bs (SLBS) with your software or hardware FUD?

A few years ago a popular industry buzzword term theme included server less and hardware less.

It turns out, serverless BS (SLBS) and hardware less are still trendy, and while some might view the cloud or software-defined data center (SDDC) virtualization, or IoT folks as the culprits, it is more widespread with plenty of bandwagon riders. SLBS can span from IoT to mobile, VDI and workspace clients (zero or similar), workstations, server, storage, networks. To me what’s ironic is that many purveyors of of SLBS also like to talk about hardware.

Whats the issue with SLBS?

Simple, on the one hand, there is no such thing as software that does not need hardware somewhere in the stack. Second, many purveyors of SLBS are solutions that in the past would have been called shrink-wrap. Thirdly IMHO SLBS tends to take away from the real benefit or story of some solutions that can also prompt questions or thoughts of if there are other FUD (fear uncertainty doubt) or MUD (marketing uncertainty doubt). Dare to be different, give some context about what your server less means as opposed to being lumped in with other SLBS followers.

Data Infrastructures (hardware, software, services, servers, storage, I/O and networks)

Moving beyond SLBS

Can we move beyond the SLBS and focus on what the software or solution does, enables, its value proposition vs. how it is dressed, packaged or wrapped?

IMHO it does not matter who or why SLBS appeared or even that it exists, rather clarifying what it means and what it does not mean, adding some context. For example, you can acquire (buy, rent, subscribe) software without a server (or hardware). Likewise, you can get the software that comes bundled prepackaged with hardware (e.g. tin-wrapped), or via a cloud or other service.

The software can be shrink wrapped, virtual wrapped or download to run on a bare metal physical machine, cloud, container or VMs. Key is the context of does the software come with, or without hardware. This is an important point in that the software can be serverless (e.g. does not come with, or depend on specific hardware), or, it can be bundled, converged (CI), hyper-converged (HCI) among other package options.

software wrapping, packaging tin-wrapped software
Software needs hardware, hardware need software, both get defined and wrapped

All software requires some hardware somewhere in the stack. Even virtual, container, cloud and yes, software-defined anything requires hardware. What’s different is how much hardware is needed, where it is located, how is it is used, consumed, paid for as well as what the software that it enables.

Whats the point?

There are applications, solutions and various software that use fewer servers, less hardware, or runs somewhere else where the hardware including servers are in the stack. Until the next truly industry revolutionary technology occurs, which IMHO will be software that no longer requires any hardware (or marketing-ware) in the stack, and hardware that no longer needs any software in the stack, hardware will continue to need software and vice versa.

This is where the marketing-ware (not to be confused with valueware) comes into play with a response along the lines of clouds and virtual servers or containers eliminate the need for hardware. That would be correct with some context in that clouds, virtual machines, containers and other software-defined entities still need some hardware somewhere in the stack. Sure there can be less hardware including servers at a given place. Hardware still news software, the software still needs hardware somewhere in the stack.

Data Infrastructure stack layers (hardware and software get defined with increasing value)

Show me some software that does not need any hardware anywhere in the stack, and I will either show you something truly industry unique, or, something that may be an addition to the SLBS list.

Add some context to what you are saying; some examples include that your software:

works with your existing hardware (or software)
does not need you to buy new or extra hardware
can run on the cloud, virtual, container or physical
requires fewer servers, less hardware, less cloud, container or virtual resources
is the focus being compatible with various data infrastructure resources
can be deployed and packaged as shrink-wrap, tin-wrapped or download
is packaged and marketed with less fud, or, fudless if you prefer

In other words, dare to be different, stand out, articulate your value proposition, and add some context instead of following behind the SLBS crowd.

Where to learn more

EMCworld 2015 How Do You Want Your Storage Wrapped?

Software Defined Storage Virtual Hard Disk (VHD) Algorithms + Data Structures

Data Infrastructure Primer and Overview (Its Whats Inside The Data Center)

Whats a data infrastructure?

Additional learning experiences along with common questions (and answers), as well as tips can be found in Software Defined Data Infrastructure Essentials book.

What this all means

Watch out for getting hung up on, or pulled into myths about serverless or hardware less, at least until hardware no longer needs software, and software no longer needs hardware somewhere in the stack. The other point is to look for solutions that enable more effective (not just efficient or utilization) use of hardware (as well as software license) resources. Effective meaning more productive, getting more value and benefit without introducing bottlenecks, errors or rework.

The focus does not have to be eliminating hardware (or software), rather, how to get more value out of hardware costs (up front and recurring Maintenance) as well as software licenses (and their Maintenance among other fees). This also applies to cloud and service providers, how to get more value and benefit, removing complexity (and costs will follow) as opposed to simply cutting and compromising.

Next time somebody says serverless or hardware less, ask them if they mean fewer servers, less hardware, making more effective (and efficient) use of those resources, or if they mean no hardware or servers. If the latter, then ask them where their software will run. If they say cloud, virtual or container, no worries, at least then you know where the servers and hardware are located. Oh, and by the way, just for fun, watch for vendors who like to talk serverless or hardware less yet like to talk about hardware.

Ok, nuff said, for now.

Greg Schulz – Microsoft MVP Cloud and Data Center Management, VMware vExpert 2010-2017 (vSAN and vCloud). Author of Software Defined Data Infrastructure Essentials (CRC Press), as well as Cloud and Virtual Data Storage Networking (CRC Press), The Green and Virtual Data Center (CRC Press), Resilient Storage Networks (Elsevier) and twitter @storageio. Courteous comments are welcome for consideration. First published on https://storageioblog.com any reproduction in whole, in part, with changes to content, without source attribution under title or without permission is forbidden.

All Comments, (C) and (TM) belong to their owners/posters, Other content (C) Copyright 2006-2024 Server StorageIO and UnlimitedIO. All Rights Reserved. StorageIO is a registered Trade Mark (TM) of Server StorageIO.

March 14, 2013January 23, 2019

Are your analyst, blogger, media or press requests being read?

Storage I/O cloud virtual and big data perspectives

Are you a marketing or public relations, press or analyst relations or social media expert and your email messages, notes, updates or requests get overlooked? Are you in the first paragraph or couple of sentences indicating who you are representing, what the info or request is about as well as what call to action you are looking for? If you are doing what is done in many of the requests for coverage or meetings or even announcements, you may be getting overlooked resulting in a missed opportunity, that is unless your goal is to simply gauge how many requests you send out.

Now do I have your attention?

Time for some tough love.

Almost every day (not as much on weekends) my email inbox gets filled up with notes from vendor marketing and public relations (PR) firms organizations telling about an announcement, requesting a briefing, giving heads up for something that will be occurring, pitching a story, idea or looking for coverage.

Being an analyst, author, advisory consultant, blogger among other roles, getting all of those emails as well as phone calls or other messages comes with the territory. However to get to the point or, the point of this post, most of those notes or messages I receive do not get to the point. More importantly I’m noticing on an increasing basis that many of the request for meetings, coverage, or introductions to announcements are not passing the quick scan test.

Storage I/O cloud virtual and big data perspectives

The trend that I have noticed for a couple of years now is that what is being announced or what the topic is or worse, who it is about gets lost in the paragraph or two or three or more of content. Thus for those who get lots of messages a day, get to the point, save the prose and sample article or content for later, unless that is what you are sending.

In other words, tell the reader who you are representing (e.g. the company), product or focus area, what the news is about, why relevant, and call to action. Skip the long intro citing marketing research or testimonials and what read like mini articles, not to mention mentioning other vendors that might cause a quick scan to confuse the message about them vs. you or your client.

The other day I received one of many announcements or briefing and meeting requests and this one stood out. In fact it stood out so much not for what was actually being announced or by whom or what it pertained to (all of which are relevant btw). It stood out because it did what most are not doing these days. It got to the point and in about the time required for a sip of coffee, I new what I needed to know as opposed to a trip to the coffee pot to refill to read the piece.

The note impressed me so much that I asked Melissa Kolodziej who sent it to me if I could repost her note here as an example of how to do it.

Subject: News: Attunity Enhances Big Data Replication Solution for Data Warehousing & Cloud Initiatives

Dear Greg,
Good morning. I wanted to share with you the exciting product news we announced regarding Attunity Replicate 2.1. This latest release of our high-performance data delivery solution now features several new enhancements for data warehousing and the cloud. One key optimization is the addition of Attunity TurboStream CDC, an innovative feature designed to significantly enhance delivery performance of changed data. This proprietary technology stages source data, consolidates changes, and delivers data in parallel to the target, optimizing change data capture (CDC) for high-volume and low-bandwidth scenarios. The enhanced Attunity Replicate solution is ideal for strategic initiatives including Big Data analytics and business intelligence typically seen in data warehouse and cloud environments.

Please review the release below and contact me at your earliest convenience (Tel. 781-730-4073) to set up a time to interview Matt Benati, Attunity’s VP of Global Marketing. He is available for briefings this week and next. I would also appreciate hearing back from you if you plan to cover this news.

Thank you for your time and best regards,

Melissa Kolodziej
Director of Marketing Communications, Attunity
Tel. 781-730-4073
melissa.kolodziej@attunity.com

I thought about showing an example of what not to do, however for now, lets leave sleeping dogs lay where the rest. Although I will say make sure you put a name in the name field for your email blasts vs. receiving Dear <Name_Goes_Here> or using the wrong name. The wrong name I’m used to however I may respond and have some fun at your expense so that you don’t forget ;).

Kudos and nice job Melissa for doing what should be common knowledge or basic best practices however what I now see as the exception vs. the norm from many public relations firms or vendors.

Ok, nuff said (for now).

Cheers gs

Greg Schulz – Author Cloud and Virtual Data Storage Networking (CRC Press), The Green and Virtual Data Center (CRC Press) and Resilient Storage Networks (Elsevier)
twitter @storageio

December 13, 2012January 18, 2021

Hardware, Software, what about Valueware?

I am surprised nobody has figured out how to use the term valueware to describe their hardware, software or services solutions, particular around cloud, big data, little data, converged solution stacks or bundles, virtualization and related themes.

Cloud and virtualization building blocks transformed into Valueware

Note that I’m referring to IT hardware and not what you would usually find at a TrueValue hardware store (disclosure, I like to shop there for things to innovate with and address the non IT to do project list).

Instead of value add software or what might otherwise be called an operating system (OS), or middleware, glue, hypervisor, shims or agents, I wonder who will be first to use valueware? Or who will be the first to say they were the first to articulate the value of their industry unique and revolutionary solution using valueware?

For those not familiar, converged solution stack bundles combine server, storage and networking hardware along with management software and other tools in a prepackaged solution from the same or multiple vendors. Examples include Dell VIS (not to be confused with their reference architectures or fish in Dutch), VCE or EMC vBlocks, IBM Puresystems, NetApp FlexPods and Oracle Exaboxes among others.

Why is it that the IT or ICT (for my European friends) industries are not using valueware?

Is Valueware not being used because it has not been brought to their attention yet or part of anybody’s buzzword bingo list or read about in an industry trade rag (publication) or blog (other than here) or on twitter?

Is it because the term value in some marketers opinion or view their research focus groups associate with being cheap or low-cost? If that is the case, I wonder how many of those marketing focus groups actually include active IT or ICT professionals. If those research marketing focus groups contact practicing IT or ICT pros, then there would be a lower degree of separation to the information, vs. professional focus group or survey participants who may have a larger degree of separation from practioneers.

Depending on who uses valueware first and how used, if it becomes popular or trendy, rest assured there would be bandwagon racing to the train station to jump on board the marketing innovation train.

On the other hand, using valueware could be an innovative way to help articulate soft product value (read more about hard and soft product here). For those not familiar, hard product does not simply mean hardware, it includes many technologies (including hardware, software, networks, services) that combined with best practices and other things to create a soft product (solution experience).

Whatever the reason, I am assuming that valueware is not going to be used by creative marketers so let us have some fun with it instead.

Let me rephrase that, let us leave valueware alone, instead look at the esteemed company it is in or with (some are for fun, some are for real).

APIware (having some fun with those who see the world via APIs)
Cloudware (not to be confused with cloud washing)
Firmware (software tied to hardware, is it hardware or software? ;) )
Hardware (something software, virtualization and clouds run on)
Innovationware (not to be confused with a data protection company called Innovation)
Larryware (anything Uncle Larry wants it to be)

Marketware (related to marketecture)
Middleware (software to add value or glue other software together)
Netware (RIP Ray Noorda)
Peopleware (those who use or support IT and cloud services)
Santaware (come on, tis the season right)
Sleepware (disks and servers spin down to sleep using IPM techniques)
Slideware (software defined marketing presentations)
Software (something that runs on hardware)
Solutionware (could be a variation of implementation of soft product)
Stackware (something that can also be done with Tupperware)
Tupperware (something that can be used for food storage)
Valueware (valueware.us points to this page, unless somebody wants to buy or rent it ;) )
Vaporware (does vaporware actually exist?)

More variations can be added to the above list, for example substituting ware for wear. However, I will leave that up to your own creativity and innovation skills.

Let’s see if anybody starts to use Valueware as part of their marketware or value proposition slideware pitches, and if you do use it, let me know, be happy to give you a shout out.

Ok, nuff said.

Cheers gs

Greg Schulz – Author Cloud and Virtual Data Storage Networking (CRC Press, 2011), The Green and Virtual Data Center (CRC Press, 2009), and Resilient Storage Networks (Elsevier, 2004)

twitter @storageio

November 21, 2012January 23, 2019

IBM vs. Oracle, NAD intervenes, again

With HP announcing that they were sold a bogus deal with Autonomy (read here, here and here among others) and the multi billion write off (loss), or speculation of who will be named the new CEO of Intel in 2013, don’t worry if you missed the latest in the ongoing IBM vs. Oracle campaign. The other day the NAD (National Advertising Directive) part of the Better Business Bureau (BBB) issued yet another statement about IBM and Oracle (read here and posted below).

NAD BBB logo

In case you had not heard, earlier this year, Oracle launched an advertising promotion touting how much faster their solutions are vs. IBM. Perhaps you even saw the advertising billboards along highways or in airports making the Oracle claims.

Big Blue (e.g. IBM) being the giant that they are was not going take the Oracle challenge sitting down and stepped up and complained to the better business bureau (BBB). As a result, the NAD issued a decision for Oracle to stop the ads (read more here). Oracle at 37.1B (May 2012 annual earnings) is about a third the size of IBM at 106.9B (2011 earnings), thus neither is exactly a small business.

Lets get back to the topic at hand the NAD issued yet another directive. In the latest spat, after the first Ads, Oracle launched the 10M challenge (you can read about that here).

Once again the BBB and the NAD weighs in for IBM and issued the following statement (mentioned above):

For Immediate Release
Contact: Linda Bean
212.705.0129

NAD Determines Oracle Acted Properly in Discontinuing Performance Claim Couched in ‘Contest’ Language

New York, NY – Nov. 20, 2012 – The National Advertising Division has determined that Oracle Corporation took necessary action in discontinuing advertising that stated its Exadata server is “5x Faster Than IBM … Or you win $10,000,000.”

The claim, which appeared in print advertising in the Wall Street Journal and other major newspapers, was challenged before NAD by International Business Machines Corporation.

NAD is an investigative unit of the advertising industry system of self-regulation and is administered by the Council of Better Business Bureaus.

As an initial matter, NAD considered whether or not Oracle’s advertisement conveyed a comparative performance claim – or whether the advertisement simply described a contest.

In an NAD proceeding, the advertiser is obligated to support all reasonable interpretations of its advertising claims, not just the message it intended to convey. In the absence of reliable consumer perception evidence, NAD uses its judgment to determine what implied messages, if any, are conveyed by an advertisement.

Here, NAD found that, even accounting for a sophisticated target audience, a consumer would be reasonable to take away the message that all Oracle Exadata systems run five times as fast as all IBM’s Power computer products. NAD noted in its decision that the fact that the claim was made in the context of a contest announcement did not excuse the advertiser from its obligation to provide substantiation.

The advertiser did not provide any speed performance tests, examples of comparative system speed superiority or any other data to substantiate the message that its Exadata computer systems run data warehouses five times as fast as IBM Power computer systems.

Accordingly, NAD determined that the advertiser’s decision to permanently discontinue this advertisement was necessary and appropriate. Further, to the extent that Oracle reserves the right to publish similar advertisements in the future, NAD cautioned that such performance claims require evidentiary support whether or not the claims are couched in a contest announcement.

Oracle, in its advertiser’s statement, said it disagreed with NAD’s findings, but would take “NAD’s concerns into account should it disseminate similar advertising in the future.”

###

NAD’s inquiry was conducted under NAD/CARU/NARB Procedures for the Voluntary Self-Regulation of National Advertising. Details of the initial inquiry, NAD’s decision, and the advertiser’s response will be included in the next NAD/CARU Case Report.

About Advertising Industry Self-Regulation: The Advertising Self-Regulatory Council establishes the policies and procedures for advertising industry self-regulation, including the National Advertising Division (NAD), Children’s Advertising Review Unit (CARU), National Advertising Review Board (NARB), Electronic Retailing Self-Regulation Program (ERSP) and Online Interest-Based Advertising Accountability Program (Accountability Program.) The self-regulatory system is administered by the Council of Better Business Bureaus.

Self-regulation is good for consumers. The self-regulatory system monitors the marketplace, holds advertisers responsible for their claims and practices and tracks emerging issues and trends. Self-regulation is good for advertisers. Rigorous review serves to encourage consumer trust; the self-regulatory system offers an expert, cost-efficient, meaningful alternative to litigation and provides a framework for the development of a self-regulatory to emerging issues.

To learn more about supporting advertising industry self-regulation, please visit us at: www.asrcreviews.org.

Linda Bean Director, Communications,
Advertising Self-Regulatory Council

Tel: 212.705.0129
Cell: 908.812.8175
lbean@asrc.bbb.org

112 Madison Ave.
3rd Fl.
New York, NY
10016

Not surprisingly, IBM sent the following email to highlight their latest news:

Greg,

For the third time in eight months Oracle has agreed to kill a misleading advertisement targeting IBM after scrutiny from the Better Business Bureau’s National Advertising Division.

Oracle’s ‘$10 Million Challenge’ ad claimed that its Exadata server was ‘Five Times Faster than IBM Power or You Win $10,000,000.’ The advertising council just issued a press release announcing that the claim was not supported by the evidence in the record, and that Oracle has agreed to stop making the claim. ‘[Oracle] did not provide speed performance tests, examples of comparative systems speed superiority or any other data to substantiate its message,’ the BBB says in the release: The ads ran in The Wall Street Journal, The Economist, Chief Executive Magazine, trade publications and online.

The National Advertising Division reached similar judgments against Oracle advertising on two previous occasions this year. Lofty and unsubstantiated claims about Oracle systems being ‘Twenty Times Faster than IBM’ and ‘Twice as Fast Running Java’ were both deemed to be unsubstantiated and misleading. Oracle quietly shelved both campaigns.

If you follow Oracle’s history of claims, you won’t be surprised that the company issues misleading ads until they’re called out in public and forced to kill the campaign. As far back as 2001, Oracle’s favorite tactic has been to launch unsubstantiated attacks on competitors in ads while promising prize money to anyone who can disprove the bluff. Not surprisingly, no prize money is ever paid as the campaigns wither under scrutiny. They are designed to generate publicity for Oracle, nothing more. You may be familiar with their presentation, ‘Ridding the Market of Competition,’ which they issued to the Society of Competitive Intelligence Professionals laying out their strategy.

The repeated rulings by the BBB even caused analyst Rob Enderle to comment that, ‘there have been significant forced retractions and it is also apparent that increasingly the only people who could cite these false Oracle performance advantages with a straight face were Oracle’s own executives, who either were too dumb to know they were false or too dishonest to care.’

Let me know if you’re interested in following up on this news. You won’t hear anything about it from Oracle.

Best,

Chris

Christopher Rubsamen
Worldwide Communications for PureSystems and Cloud Computing
IBM Systems & Technology Group
aim: crubsamen
twitter: @crubsamen

Wow, I never knew however I should not be surprised that there is a Society of Competitive Intelligence Professionals.

Now Oracle is what they are, aggressive and have a history of doing creative or innovative (e.g. stepping out-of-bounds) in sales and marketing campaigns, benchmarking and other activities. On the other hand has IBM been victimized at the hands of Oracle and thus having to resort to using the BBB and NAD as part of its new sales and marketing tool to counter Oracle?

Does anybody think that the above will cause Oracle to retreat, repent, and tone down how they compete on the field of sales and marketing of servers, storage, database and related IT, ICT, big and little data, clouds?

Anyone else have a visual of a group of IBMers sitting around a table at an exclusive country club enjoying a fine cigar along with glass of cognac toasting each other on their recent success in having the BBB and NAD issue another ruling against Oracle. Meanwhile perhaps at some left coast yacht club, the Oracle crew are high fiving, congratulating each other on their commission checks while spraying champagne all over the place like they just won the Americas cup race?

How about it Oracle, IBM says Im not going to hear anything from you, is that true?

Ok, nuff said (for now).

Cheers gs

Greg Schulz – Author Cloud and Virtual Data Storage Networking (CRC Press, 2011), The Green and Virtual Data Center (CRC Press, 2009), and Resilient Storage Networks (Elsevier, 2004)

twitter @storageio

September 6, 2012November 26, 2023

Does software eliminate or move location of vendor lockin?

data infrastructure server storage I/O vendor lockin

Updated 1/21/2018

Does software eliminate or move location of vendor lockin?

I’m always interested when I hear or read a software vendor or their value added reseller (VAR) or business partner claim that their solution eliminates vendor lockin.

More often than not, I end up being amazed if not amused over the claims which usually should be rephrased as eliminating hardware vendor lock-in.

What is also amazing or amusing is that while some vendors make claims of eliminating (hardware) vendor lock-in, there is also some misdirection taking place. While some solutions may be architected to cut hardware vendor lock-in, how they are sold or packaged can force certain vendors technology into your solution. For example, the EMC Centera software in theory and architecture is hardware vendor independent, however it is sold as a solution (hardware and software), similar to how Dell sells the DX which uses software from Caringo and you guessed right, Dell hardware among many other similar scenarios from other vendors.

How about virtualization or other abstraction software tools along with cloud, object storage, clustered file systems and related tools.

StorageIO industry trends and perspectives, I/O, clouds, virtualization

Keep in mind the gold rule of management software and tools which includes virtualization, cloud stacks, clustered file systems among other similar tools. The golden rule is simply who ever controls the software and management controls the gold (e.g. your budget). In the case of a storage software tools such as virtualization, cloud or object storage, cluster or NAS system among others, while they can be correct depending on how packaged and sold of eliminating hardware vendor lock-in, the lock-in also moves.

The lock-in moves from the hardware to the software which even though a particular solution may be architected to use industry standard components, often to make it easy for acquisition, a vendor packages the solution with hardware. In other words, sure, the vendor unlocked you from one vendors hardware with their software only to lock you into theirs or somebody else’s.

Now granted, it may not be a hard lock (pun intended), rather a soft marketing and deployment packaging decision. However there are some solutions that give themselves or at least via their marketing on hardware independence only to force you into buying their tin wrapped software (e.g. an appliance) with their choice of disk drives, network components and other items.

So when a software or solution vendor claims to cut vendor lock-in, ask them if that is hardware vendor lock-in and if they are moving or shifting the point of vendor lock-in. Keep in mind that vendor lock-in does not have to be a bad thing if it provides you the customer with value. Also keep in mind that only you can prevent vendor lock-in which is like only you can prevent cloud data loss (actually its a shared responsibility ;) ).

Additional learning experiences along with common questions (and answers), as well as tips can be found in Software Defined Data Infrastructure Essentials book.

What This All Means

Here is my point, so what if a vendor chooses to wrap their software with an appliance to make it easy for you to buy and deploy, however unless they are willing to work with you on what hardware that will be, perhaps they should think about going a bit easier on the vendor lock-in theme.

In the quest to race from hardware vendor lock-in, be aware with ears and eyes wide open to make sure that you are not fleeing from one point of lock-in to another. In other words, make sure that the cure to your vendor lock-in challenge is not going to be more painful than your current ailment.

What is your take on vendor lockin? Cast your vote and see results in the following polls.

Is vendor lockin a good or bad thing?

Who is responsible for managing vendor lockin

Ok, nuff said, for now.

Did you want a side of SLBS with your software or hardware FUD?

Whats the issue with SLBS?

Moving beyond SLBS

Whats the point?

Where to learn more

What this all means

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Does software eliminate or move location of vendor lockin?

What This All Means

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