Chargeback for storage

TechTarget SearchStorage recently put out a piece on chargeback for storage that includes some commentary by myself on the topic including some common myths about chargeback of what it is and how it is done.

A common misperception is that chargeback requires actual invoicing and monetizing of IT resource use including servers, storage and networks where in some cases, charge back is not as much about generating invoices as it is for accounting and resource usage tracking.

Granted, if you are in a services oriented environment, rest assured there is monetization needing to take place, however, informational charge back initiatives are also useful for budgeting, planning and awareness of IT services and usage.Have a read here.

Cheers
GS

Airport Parking, Tiered Storage and Latency

Storage I/O trends

Ok, so what do airport parking, tiered storage and latency have in common? Based on some recent travel experience I will assert that there is a bit in common, or at a least an analogy. What got me thinking about this was recently I could not get a parking spot at the airport primary parking ramp next to the terminal (either a reasonable walk or short tram ride) which offers quick access to the departure gate.

Granted there is premium for this ability to park or “store” my vehicle for a few days in near to airport terminal, however that premium is off-set in the time savings and less disruptions enabling me a few extra minutes to get other things done while traveling.

Let me call the normal primary airport parking tier-1 (regardless of what level of the ramp you park on), with tier-0 being valet parking where you pay a fee that might rival the cost of your airline ticket, yet your car stays in a climate controlled area, gets washed and cleaned, maybe an oil change and hopefully in a more secure environment with an even faster access to your departure gate, something for the rich and famous.

Now the primary airport parking has been full lately, not surprising given the cold weather and everyone looking to use up their carbon off-set credits to fly somewhere warm or attend business meetings or what ever it is that they are doing.

Budgeting some extra time, a couple of weeks ago I tried one of those off-site airport parking facilities where the bus picks you up in the parking lot and then whisks you off to the airport, then you on return you wait for the buss to pick you up at the airport, ride to the lot and tour the lot looking at everyone’s car as they get dropped off and 30-40 minutes later, you are finally to your vehicle faced with the challenge of how to get out of the parking lot late at night as it is such a budget operation, they have gone to lights out and automated check-out. That is, put your credit card in the machine and the gate opens, that is, if the credit card reader is not frozen because it about “zero” outside and the machine wont read your card using up more time, however heck, I saved a few dollars a day.

On another recent trip, again the main parking ramp was full, at least the airport has a parking or storage resource monitoring ( aka Airport SRM) tool that you can check ahead to see if the ramps are full or not. This time I went to another terminal, parked in the ramp there, walked a mile (would have been a nice walk if it had not been 1 above zero (F) with a 20 mile per hour wind) to the light rail train station, waited ten minutes for the 3 minute train ride to the main terminal, walked to the tram for the 1-2 minute tram ride to the real terminal to go to my departure gate. On return, the process was reversed, adding what I will estimate to be about an hour to the experience, which, if you have the time, not a bad option and certainly good exercise even if it was freezing cold.

During the planes, trains and automobiles expedition, it dawned on me, airport parking is a lot like tiered storage in that you have different types of parking with different cost points, locality of reference or latency or speed from which how much time to get from your car to your plane, levels of protection and security among others.

I likened the off-airport parking experience to off-line tier-3 tape or MAID or at best, near-line tier-2 storage in that I saved some money at the cost of lost time and productivity. The parking at the remote airport ramp involving a train ride and tram ride I likened to tier-2 or near-line storage over a very slow network or I/O path in that the ramp itself was pretty efficiency, however the transit delays or latency were ugly, however I did save some money, a couple of bucks, not as much as the off-site, however a few less than the primary parking.

Hence I jump back to the primary ramp as being the fastest as tier-1 unless you have someone footing your parking bills and can afford tier-0. It also dawned on me that like primary or tier-1 storage, regardless of if it is enterprise class like an EMC DMX, IBM DS8K, Fujitsu, HDS USP or mid-range EMC CLARiiON, HP EVA, IBM DS4K, HDS AMS, Dell or EqualLogic, 3PAR, Fujitsu, NetApp or entry-level products from many different vendors; people still pay for the premium storage, aka tier-1 storage in a given price band even if there are cheaper alternatives however like the primary airport parking, there are limits on how much primary storage or parking can be supported due to floor space, power, cooling and budget constraints.

With tiered storage the notion is to align different types and classes of storage for various usage and application categories based on service (performance, availability, capacity, energy consumption) requirements balanced with cost or other concerns. For example there is high cost yet ultra high performance with ultra low energy saving and relative small capacity of tier-0 solid state devices (SSD) using either FLASH or dynamic random access memory (DRAM) as part of a storage system, as a storage device or as a caching appliance to meet I/O or activity intensive scenarios. Tier-1 is high performance, however not as high performance as tier-0, although given a large enough budget, large enough power and cooling ability and no constraints on floor space, you can make an total of traditional disk drives out perform even solid state, having a lot more capacity at the tradeoff of power, cooling, floor space and of course cost.

For most environments tier-1 storage will be the fastest storage with a reasonable amount of capacity, as tier-1 provides a good balance of performance and capacity per amount of energy consumed for active storage and data. On the other hand, lower cost, higher capacity and slower tier-2 storage also known as near-line or secondary storage is used in some environments for primary storage where performance is not a concern, yet is typically more for non-performance intensive applications.

Again, given enough money, unlimited power, cooling and floor space not to mention the number of enclosures, controllers and management software, you can sum a large bunch of low-cost SATA drives as an example to produce a high level of performance, however the cost benefits to do a high activity or performance level, either IOPS or bandwidth particular where the excess capacity is not needed would make SSD technology look cheap on an overall cost basis perspective.

Likewise replacing your entire disk with SSD particularly for capacity based environments is not really practical outside of extreme corner case applications unless you have the disposable income of a small country for your data storage and IT budget.

Another aspect of tiered storage is the common confusion of a class of storage and the class of a storage vendor or where a product is positioned for example from a price band or target environment such as enterprise, small medium environment, small medium business (SMB), small office or home office (SOHO) or prosumer/consumer.

I often hear discussions that go along the lines of tier-1 storage being products for the enterprise, tier-1 being for workgroups and tier-3 being for SMB and SOHO. I also hear confusion around tier-1 being block based, tier-2 being NAS and tier-3 being tape. “What we have here is a failure to communicate” in that there is confusion around tiered, categories, classification, price band and product positioning and perception. To add to the confusion is that there are also different tiers of access including Fibre Channel and FICON using 8GFC (coming soon to a device near you), 4GFC, 2GFC and even 1GFC along with 1GbE and 10GbE for iSCSI and/or NAS (NFS and/or CIFS) as well as InfiniBand for block (iSCSI or SRP) and file (NAS) offering different costs, performance, latency and other differing attributes to aligning to various application service and cost requirements.

What this all means is that there is more to tiered storage, there is tiered access, tiered protection, tiered media, different price band and categories of vendors and solutions to be aligned to applicable usage and service requirements. On the other hand, similar to airport parking, I can chose to skip the airport parking and take a cab to the airport which would be analogous to shifting your storage needs to a managed service provider. However ultimately it will come down to balancing performance, availability, capacity and energy (PACE) efficiency to the level of service and specific environment or application needs.

Greg Schulz www.storageio.com and www.greendatastorage.com

StorageIO Outlines Intelligent Power Management and MAID 2.0 Storage Techniques, Advocates New Technologies to Address Modern Data Center Energy Concerns

Storage I/O trends

Marketwire – January 23, 2008?StorageIO Outlines Intelligent Power Management and MAID 2.0 Storage Techniques, Advocates New Technologies to Address Modern Data Center Energy Concerns.?Intelligent Power Management and MAID 2.0 Equal Energy Efficiency Without Compromising Performance.

?The StorageIO Group explores these issues in detail in two new Industry Trends and Perspectives white papers entitled, “MAID 2.0: Energy Savings without Performance Compromises” and “The Many Faces of MAID Storage Technology.” These and other Industry Trends and Perspectives white papers addressing power, cooling, floor space and green storage related topics including “Business Benefits of Data Footprint Reduction” and “Achieving Energy Efficiency using FLASH SSD” are available for download at www.storageio.com?and www.greendatastorage.com.

The Many Faces of Solid State Devices/Disks (SSD)

Storage I/O trends

Here’s a link to a recent article I wrote for Enterprise Storage Forum titled “Not a Flash in the PAN” providing a synopsis of the many faces, implementations and forms of SSD based technologies that includes several links to other related content.

A popular topic over the past year or so has been SSD with FLASH based storage for laptops, also sometimes referred to as hybrid disk drives along with announcements late last year by companies such as Texas Memory Systems (TMS) of a FLASH based storage system combining DRAM for high speed cache in their RAMSAN-500 and more recently EMC adding support for FLASH based SSD devices in their DMX4 systems as a tier-0 to co-exist with other tier-1 (fast FC) and tier-2 (SATA) drives.

Solid State Disks/Devices (SSD) or memory based storage mediums have been around for decades, they continue to evolve using different types of memory ranging from volatile dynamic random access (DRAM) memory to persistent or non-volatile RAM (NVRAM) and various derivatives of NAND FLASH among other users. Likewise, the capacity cost points, performance, reliability, packaging, interfaces and power consumption all continue to improve.

SSD in general, is a technology that has been miss-understood over the decades particularly when simply compared on a cost per capacity (e.g. dollar per GByte) basis which is an unfair comparison. The more approaches comparison is to look at how much work or amount of activity for example transactions per second, NFS operations per second, IOPS or email messages that can be processed in a given amount of time and then comparing the amount of power and number of devices to achieve a desired level of performance. Granted SSD and in particular DRAM based systems cost more on a GByte or TByte basis than magnetic hard disk drives however it also requires more HDDs and controllers to achieve the same level of performance not to mention requiring more power and cooling than compared to a typical SSD based device.

The many faces of SSD range from low cost consumer grade products based on consumer FLASH products to high performance DRAM based caches and devices for enterprise storage applications. Over the past year or so, SSD have re-emerged for those who are familiar with the technology, and emerged or appeared for those new to the various implementations and technologies leading to another up swinging in the historic up and down cycles of SSD adoption and technology evolution in the industry.

This time around, a few things are different and I believe that SSD in general, that is, the many difference faces of SSD will have staying power and not fade away into the shadows only to re-emerge a few years later as has been the case in the past.

The reason I have this opinion is based on two basic premises which are economics and ecological”. Given the focus on reducing or containing costs, doing more with what you have and environmental or ecological awareness in the race to green the data center and green storage, improving on the economics with more energy efficiency storage, that is, enabling your storage to do more work with less energy as opposed to avoiding energy consumption, has the by product of improved economics (cost savings and improved resource utilization and better service delivery) along with ecological (better use of energy or less use of energy).

Current implementations of SSD based solutions are addressing both the energy efficiency topics to enable better energy efficiency ranging from maximizing battery life to boosting performance while drawing less power. Consequently we are now seeing SSD in general are not only being used for boosting performance, also we are seeing it as one of many different tools to address power, cooling, floor space and environmental or green storage issues.

Here’s a link to a StorageIO industry trends and perspectives white paper at www.storageio.com/xreports.htm.

Here’s the bottom line, there are many faces to SSD. SSD (FLASH or DRAM) based solutions and devices have a place in a tiered storage environment as a Tier-0 or as an alternative in some laptop or other servers where appropriate. SSD compliments other technologies and SSD benefits from being paired with other technologies including high performance storage for tier-1 and near-line or tier-2 storage implementing intelligent power management (IPM).

Cheers gs

Greg Schulz – Author Cloud and Virtual Data Storage Networking (CRC Press, 2011), The Green and Virtual Data Center (CRC Press, 2009), and Resilient Storage Networks (Elsevier, 2004)

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Green Data Storage and Server I/O Topics

Are you currently encountering or do you forsee in the future?a problem regarding “Green” environmental or power and cooling issues pertaining to IT data and storage infrastructures? To learn more about “Green IT” and/or Server and storage I/O related topics including power, cooling, energy emmissions, asset disposal and related items checkout the website www.thegreenandvirtualdatacenter.com . GS